Amazon Supply Chain Manager (Hybrid)

Purple•Lehi, UT

7d•$76,500 - $90,000•Hybrid

About The Position

Purple is seeking an Amazon Supply Chain & Inventory Manager to own end-to-end Amazon marketplace inventory operations as we scale our presence on the platform. This role is directly accountable for FBA replenishment planning, demand forecasting, in-stock rate performance, and out-of-stock risk mitigation across Purple’s mattress and pillow assortment. Reporting to the Senior Manager of eCommerce with a strong dotted line to Logistics and Supply Chain, this person serves as the critical bridge between Purple’s internal operations and Amazon’s fulfilment network.

Requirements

Bachelor’s degree in supply chain management, Business, Operations, or a related field; equivalent work experience considered.
3–5 years of experience in Amazon Seller Central operations, eCommerce inventory management, or supply chain planning.
Demonstrated experience managing FBA replenishment, restock limits, and IPI score optimization in a 3P Seller Central environment.
Background working cross-functionally with logistics, warehousing, or 3PL teams to execute inventory plans.
Deep fluency in Amazon Seller Central: shipment workflows, restock recommendations, inventory performance tools, and FBA fee structures
Strong analytical skills; comfortable building and maintaining inventory models in Excel or Google Sheets.
Understanding safety stock and lead time modeling concepts, including how to account for variability in supplier and carrier performance.
Ability to translate inventory data into clear, urgent, and actionable communication for cross-functional partners in supply chain and logistics.
Detail-oriented, organized, and comfortable managing multiple SKUs and fulfillment scenarios simultaneously.
Self-directed and proactive — this role requires owning problems and driving solutions without waiting to be asked.

Nice To Haves

Experience with oversized or bulky FBA categories (furniture, bedding, or similar) strongly preferred.
Experience with BI tools (Tableau, Looker, or similar) is a plus.
Familiarity with inventory planning tools (e.g., Inventory Lab, SPS Commerce, Cin7, NetSuite, or similar) is a plus.

Responsibilities

Own FBA replenishment planning end-to-end, including shipment creation, inbound routing, and fulfilment center placement, while monitoring daily in-stock rates by ASIN and proactively resolving out-of-stock risks before they impact sales.
Manage Amazon storage limits, IPI score health, and stranded inventory to optimize FBA capacity and avoid long-term storage fees; determine and maintain appropriate safety stock levels by SKU based on lead times, sales velocity, and seasonal demand patterns.
Evaluate FBA vs. FBM/Seller-Fulfilled Prime decisions for oversized and non-standard SKUs (critical for Purple's mattress catalog).
Build and maintain ASIN-level demand forecasts using Amazon sales data, seasonality trends, promotional calendars, and new product launch timelines.
Translate Amazon demand signals into actionable replenishment and production requests for the internal supply chain and logistics teams.
Serve as the primary Amazon inventory liaison to Purple's Logistics and Supply Chain team — communicating reorder triggers and urgency levels proactively, escalating supply constraints before they become OOS events, and ensuring inbound lead times are accurately reflected in replenishment planning.
Coordinate inbound shipment timelines from Purple's DCs or 3PLs to Amazon FCs and maintain and update lead time assumptions by SKU and route as supplier or logistics conditions change.
Build and maintain dashboards tracking key Amazon inventory KPIs: in-stock rate, weeks of cover, restock lag, OOS frequency, and sell-through rate and provide weekly inventory health reporting.
Manage FBA reimbursement of reconciliation for lost, damaged, or miscounted inventory.
Identify systemic inventory risks and present data-backed recommendations to improve replenishment processes.
Monitor ASIN-level NCX scores and customer return reason data in Seller Central, identifying ASINs approaching Amazon's defect thresholds and escalating to eCommerce and Product teams before account health action is triggered.
Distinguish preference/expectation-based return drivers from product defect signals, maintain a running NCX risk tracker, and include findings in weekly inventory health reporting to eCommerce and Supply Chain leadership.