Amazon Program Manager, Suppression

Spreetail•Indianapolis, NV

2d•Remote

About The Position

We are seeking a high-ownership Amazon Program Manager to serve as the critical link between our brand partners, merchandising, and content teams. You will be responsible for architecting and maintaining the escalatory frameworks that protect our presence on the Amazon Marketplace. Your goal is to transform reactive troubleshooting into proactive, scalable systems that drive Week-over-Week (WoW) growth and maintain a gold standard of brand excellence.

Requirements

Advanced expertise in Excel and SQL. You don't just pull data; you translate complex datasets into actionable trends and business narratives.
Proven experience navigating internal Amazon systems and teams (Vendor Central/Seller Central/Brand Registry) to resolve high-stakes issues.
A clear, demonstrable understanding of how to calculate ROI and prioritize initiatives based on business impact.
A track record of building "repetitive processes"—turning one-off fixes into scalable, automated, or documented workflows.
Exceptional ability to articulate complex technical or operational gaps to non-technical stakeholders through both verbal updates and formal white papers.

Nice To Haves

We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths.

Responsibilities

Design and optimize escalatory frameworks and SOPs to resolve recurring Amazon Marketplace frictions, specifically pricing suppression.
Develop data-driven mechanisms to analyze Second-Level Responses and monitor WoW/DoD performance fluctuations.
Build structured reporting suites to track internal request volumes, SLA compliance, and project milestones.
Define and lead solution ideation for key stakeholders when new brand-driven opportunities or challenges arise.
Own the definition and maintenance of business performance KPIs to ensure marketplace health and brand excellence.
Scope and validate untapped B2B programs through ROI analysis to prioritize long-term business benefits.
Deepen internal and external partnerships, acting as the primary point of contact for resolving high-stakes marketplace issues.
Author white papers and gap analyses to advocate for support or systemic changes from external partners.

Benefits

Flexibility to take care of yourself.
Generous vacation policy.
Paid time-off for your wedding week.
Paid parental leave.
Support for parents of growing families.
Opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice.
Spreetail Spotlight Awards.
Affordable medical, dental and vision plans with coast-to-coast coverage.
Free telehealth and on-demand mental health resources.
Paid time off to give back and make a social impact.