Amazon Manager
About The Position
We are seeking an experienced Amazon Manager to manage the day-to-day operations of our Amazon account, overseeing hundreds of ASINs and driving continued revenue growth. This is a hands-on, highly tactical role requiring strong attention to detail, adaptability to Amazon marketplace changes, and close collaboration with cross-functional teams including marketing, operations, supply chain, and customer service. The ideal candidate will be accountable for listings, pricing, inventory, promotions, account health, and overall Amazon performance, ensuring our products remain competitive, compliant, and highly visible. If you’re organized, proactive, and passionate about optimizing processes, we’d love to have you on our team.
Requirements
- Minimum 3 years experiencing managing Amazon account with hundreds of ASINs.
- Track record driving sustained growth.
- Experience sourcing a high volume of customer reviews, owning the reviews program, and championing the customer-experience/voice-of-customer.
- Experience working successfully with marketing, product, operations and other departments to scale sales and order fulfillment in parallel.
- Familiarity with Amazon B2B program, Amazon Ads, and FBA required.
Nice To Haves
- Experience with NetSuite ERP preferred but not required.
Responsibilities
- Own daily Amazon account operations including sales performance, inventory, pricing, and promotions
- Partner with the Head of Marketing to develop and execute a strategic growth roadmap
- Analyze sales data, marketplace trends, and performance metrics to guide decision-making
- Prepare and deliver monthly reporting on account health, growth, and forecasting
- Manage and optimize product listings and Brand Registry assets in collaboration with marketing
- Develop pricing strategies for B2B and industry-specific segments
- Collaborate with an external advertising agency to drive growth while maintaining strong ROI through Amazon Ads
- Identify new product opportunities aligned with market demand and internal manufacturing capabilities
- Own Amazon Account Health metrics (ODR, VTR, LSR, IP complaints, policy warnings)
- Monitor Amazon policy changes and lead appeals and reinstatements as needed
- Maintain SOPs for incident response including listing suppressions, hijacks, and review abuse
- Maintain catalog integrity including variations, attributes, keywords, and ASIN governance
- Forecast demand using historical sales, seasonality, promotions, and advertising impact
- Partner with operations to manage FBA vs. FBM inventory allocation
- Monitor storage limits, aged inventory, IPI score risks, and pursue Amazon reimbursements
- Relaunch and manage the customer reviews program in full compliance with Amazon policies
- Analyze customer reviews, returns, and Q&A to drive product and listing improvements
- Act as the internal owner of Amazon performance and continuously improve processes through SOPs, dashboards, and automation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
