Amazon Connect & Lex SME (Contract / Fractional)
One Dynamic
10d•Remote
About The Position
We’re looking for a hands-on expert in Amazon Connect and Amazon Lex to help us design and build a real-world conversational contact center experience. This is not a “set up a few flows” role — we need someone who has actually shipped production systems and understands both the tech and the customer experience.
Requirements
- You’ve built real-world Connect + Lex solutions
- You understand conversational UX (not just config)
- You can both build and advise
- You are a U.S. Citizen (required)
Responsibilities
- Build and optimize Amazon Connect contact flows
- Design conversational experiences using Amazon Lex (V2)
- Integrate backend systems via AWS Lambda
- Help architect something scalable and clean
Benefits
- Flexible hours
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What This Job Offers
Education Level
No Education Listed
Number of Employees
1-10 employees
