AM Server (Part-Time) - $11/hr + Pooled Tips!

The Lake House on Canandaigua • Canandaigua, NY

9d • Onsite

About The Position

The AM server is responsible for taking our guests through The Lake House Experience. As an AM server, you will be assuming the role of communicator, decision-maker, and entertainer, all while pro-actively providing customer service to our guests.

Requirements

• One year experience required in previous server position.
• Must be able to demonstrate effective communication.
• Must be able to stand for extended periods of time.
• Must be able to lift up to 50lbs.

Responsibilities

• Setup Food and Beverage areas to include linen, service ware and glassware.
• Serve food and/or beverages in a professional manner.
• Greet guests and respond to requests in a friendly and courteous manner.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Making proficient sales transactions within Lightspeed
• Replenish beverages as necessary, and check with guest’s overall satisfaction.
• Running food
• Handling cash & other forms of payment
• Properly checking Id’s for guest who appear to be under 40
• Demonstrate responsible alcohol service
• Demonstrate impeccable product knowledge of both Food and Beverage
• Perform opening, closing & side duties such as setting up/ breaking down station, refilling condiments, cleaning
• Knowledge of all table / seat numbers
• Escort guests to restroom when able
• Create “WOW” moments by collecting detailed information along the way
• Perform any other job-related duties as assigned.
• Maintain a clean work area.
• Required to be able to work varying schedules from time to time. All employees are required to attend all scheduled training and departmental sessions.
• Arrive in assigned work area on time in full, clean and pressed assigned uniform for scheduled shift.
• Perform and complete any and all assigned tasks by management.
• Be totally familiar with hotel operations/locations and be able to direct guest and answer guest questions of general facility.

Benefits

• Paid Time Off during your first full calendar year for Full Time & Part Time employees
• Medical, Dental and Vision Benefits plus several other optional benefits for Full Time employees!
• 401k with up to 4% Employer Match!
• Membership Discounts to the Sands Family YMCA
• FREE Lunch and/or Dinner during your shift!
• Robust and formalized training program to get you doing what you love as soon as possible!
• Rooms, Food & Bev, and Spa Discounts at The Lake House!
• Many Employee Discounts at The Lake House and through LifeMart!
• Company sponsored Community Service and Wellness Events!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed