Restaurant Server - AM Shift
About The Position
Ensure and serve guests with an elevated experience demonstrating menu knowledge, sales ability, and "our story". This role involves providing superior table service according to hotel standards, upselling items to generate revenue, and completing payment transactions accurately. The server will also perform various duties per shift, including setup, cleanup, and resetting tables. Additional responsibilities include replenishing buffet items, seating guests, serving room service orders, managing reservations via OpenTable, answering phones promptly, and attending pre-shift meetings. The ideal candidate will be fluent in English, possess basic knowledge of beer, wine, and spirits, and be familiar with menu items. A strong ability to upsell and drive revenue is essential.
Requirements
- Candidate must be fluent in English.
- Demonstrate an ability to communicate clearly with guests and associates.
- Experience required.
- Must have basic knowledge of beer, wine and spirits.
- Must be familiar with menu items.
- Must demonstrate the ability to upsell and drive revenue.
Nice To Haves
- Flexibility
- Comfortable with making empowered financial decisions.
- Able to work within a team.
- Leadership mentality.
- Ownership
- Ability to create memorable moments for your guests.
- Able to work in a fast-paced environment.
Responsibilities
- Provide superior table service to the guest per Hotel standards.
- Upsell items that generate additional revenue for the restaurant while satisfying the guest.
- Complete all payment transactions per hotel policies and procedures.
- Perform duties per shift including setup and cleanup.
- Clean and reset tables per standard.
- Replenish buffet with hot and cold items as needed (when applicable).
- Seat guests.
- Serve room service orders per Hotel standards and guidelines.
- Familiarize with open table to input reservations according to standard.
- Answer phones within 2 rings.
- Participate and attend pre-shift meetings or huddles.
- Execute other duties as assigned by managers/supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
