AM Parts Specialist

ProMach Careers•Holland, MI

3d•Onsite

About The Position

Fogg Filler is seeking a talented AM Parts Specialist. The position is responsible for handling all details involving Fogg Filler Company customers for after-market parts requirements. Work in parts order fulfillment assisting the parts manager. Works with Fogg customers to determine the correct parts needed. Coordinates and project manage large scale projects through the engineering and production processes. Enter accurate parts information into our computer system to process customers’ quotes/orders. Updates and maintains customers engineering files to ensure accurate information for future inquires. Take customer phone calls and e-mails for Fogg machinery parts requests. Provide project quotes for customer requests in a timely manner and follow up. Maintain positive relationships with existing customers. Other duties as needed.

Requirements

Self-Motivated
Good organizational skills
Positive attitude
Good customer service skills
Excellent communication skills
Willingness to learn
Ability to lift 50 pounds
Good computer skills including knowledge of word processing, data analysis and spreadsheet applications
Legible handwriting
Ability to work in a team-oriented environment
Strong focus on detail and documentation

Responsibilities

Handling all details involving Fogg Filler Company customers for after-market parts requirements.
Assisting the parts manager with parts order fulfillment.
Working with Fogg customers to determine the correct parts needed.
Coordinating and project managing large scale projects through the engineering and production processes.
Entering accurate parts information into the computer system to process customers’ quotes/orders.
Updating and maintaining customers engineering files to ensure accurate information for future inquiries.
Taking customer phone calls and emails for Fogg machinery parts requests.
Providing project quotes for customer requests in a timely manner and following up.
Maintaining positive relationships with existing customers.
Performing other duties as needed.