AM Host - Tre Rivali Restaurant

Kimpton Hotels & Restaurants • Milwaukee, WI

2d • Onsite

About The Position

The AM Host position at Tre Rivali Restaurant is responsible for providing guests, both on the phone and in person, with information and support in a professional and gracious manner. This role involves receiving and coordinating reservations and seating for daily and/or nightly service, while delivering outstanding service. The host acts as an advocate for the restaurant, creating personal experiences and developing guest relationships to encourage repeat business.

Requirements

• Previous customer service or hospitality experience is preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
• Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests.
• Food Handler Certification (if applicable).
• Flexible schedule and are able to work weekends, nights, and holidays when needed.

Responsibilities

• Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
• Provide fair and consistent seating of guests.
• Accurately handle paperwork, stock and tidy the host stand.
• Receive incoming calls, accurately book reservations for guests.
• Take room service orders if applicable.
• Check floor and tables for accuracy and cleanliness, assist in bussing tables.
• Help servers by refilling beverages when needed.
• Perform other restaurant and customer service related requests for guests.
• Take on responsibilities outside of this job description at times, as we all do.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed