Part time AM Breakfast Attendant

Spire HospitalityHealdsburg, CA
Onsite

About The Position

Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to high standards of quality.

Requirements

  • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings and service-ware.
  • Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
  • Ability to comprehend and apply written product-labeling instructions to enable the safe application of products and processes within the hotel.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
  • Ability to operate beverage equipment, e.g., coffee maker.
  • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
  • All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
  • Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
  • Complies with health and safety rules, regulations and procedures to maintain a safe environment.
  • Any combination of education, training or experience that provides the required knowledge, skills and abilities.
  • Active Food Handlers certification
  • Prior hospitality experience required.

Nice To Haves

  • Additional language ability preferred.

Responsibilities

  • Set up banquet room as instructed by Banquet Captain to include linen, service-ware and glassware.
  • Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
  • Greet guests and respond to requests in a friendly and courteous manner.
  • Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
  • Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
  • Replenish beverages as necessary, and check with guests for overall satisfaction.
  • Once banquet is complete, reset banquet room according to Captain’s specifications to ensure the readiness of the room for the following function.
  • Perform all assigned side-work to include replenishing condiments and restocking banquet shelves with supplies.
  • Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
  • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Perform other related duties as assigned.
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