AM Banquet Captain - AC Hotel Portsmouth

Hotel•Portsmouth, NH

13h•Onsite

About The Position

The AC Hotel Portsmouth, a Colwen Hotels Property, is in search of an experienced and friendly AM Banquet Captain to join our team. In this role you will be responsible for ensuring the overall satisfaction of event and meeting guests. The Banquet Captain oversees a team of banquet set-up and servers, serves food and beverages to banquet guests and takes food and beverage orders.

Requirements

Prior supervisory experience
Previous experience as a banquet server
Ability to work quickly and efficiently
Organizational and time management skills
Strong leadership skills
Excellent interpersonal and customer service skills, ability to solve problems

Responsibilities

Lead, supervise, and participate in set-up to include moving/setting tables and chairs, buffet set-up, bar set-up, preparation of condiments, labeling of stations, anticipating beverage needs, etc.
Assist Banquet Manager in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc.
Read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet Manager.
Assign service stations to banquet servers, anticipating good, balanced working teams.
Ensure all assigned side-work and pre-work needed for future events is completed before leaving.
Supervise and inspect the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate.