Alumni Support Coordinator - MCU/CDET

Hatalom • Quantico, VA

2d • Onsite

About The Position

Hatalom Corporation is seeking an Alumni Support Coordinator to support Marine Corps University (MCU) and Education Command (EDCOM). This position serves as the primary point of contact for alumni engagement, maintaining alumni records, fostering communication with graduates, and supporting programs that strengthen lifelong connections with Marine Corps University. This position is contingent upon award.

Requirements

• Experience in alumni relations, customer service, program coordination, or administrative support.
• Strong written and verbal communication skills.
• Experience maintaining databases and preparing reports.
• Proficiency with Microsoft Office Suite and social media platforms.
• Active Secret (Tier 3) Security Clearance or the ability to obtain one.

Nice To Haves

• Experience supporting higher education, military education, or nonprofit organizations.
• Experience with customer relationship management (CRM) or alumni database systems.
• Experience coordinating events, communications, or outreach programs.

Responsibilities

• Maintain a comprehensive database of alumni information, including contact details, graduation data, and professional achievements.
• Facilitate communication with alumni via email, newsletters, and social media platforms to promote engagement and share relevant updates.
• Collect and analyze alumni feedback to assess the effectiveness of support services and identify areas for improvement.
• Manage alumni inquiries and provide prompt, accurate responses to ensure high levels of satisfaction.
• Support the development and distribution of marketing materials that highlight alumni success stories and institutional achievements.
• Collaborate with academic departments to develop programs that support alumni professional development and lifelong learning.
• Prepare regular reports on alumni engagement metrics, including participation rates, event attendance, etc.
• Conduct outreach to newly graduated alumni to introduce available support services and encourage ongoing engagement.
• Update alumni profiles and contact information regularly to ensure accuracy and support effective communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed