Alumni Relations Assistant, Reunions and Classes

Harvard University • Cambridge, MA

10d • Hybrid

About The Position

This full-time non-exempt position reports to the Associate Director, Reunions and Classes. The position works in close partnership with the Alumni Affairs and Development Events team, as well as with alumni, students, faculty, senior administration, and administrative personnel in a fast-paced, high-volume, deadline-driven environment. The Alumni Relations Assistant supports reunion and class engagement activities for alumni ranging from undergraduates to the eldest alumni.

Requirements

• Minimum 2 years’ relevant experience preferred.
• Weekend and evening event work required (can be significant during spring reunions in late May/early June).
• Excellent written and verbal communication skills, both in person and on the phone.
• Required presence in office during final reunion planning and execution (April to June).
• You will be expected to work certain events/campus activities, such as Reunions each Spring, and participate in department retreats that are taking place on campus in Cambridge, MA.

Nice To Haves

• Bachelor’s degree strongly preferred
• Personal Accountability
• Integrity and Trust
• Project Management
• Respect and Inclusion

Responsibilities

• Staffs Reunion Weekend in late May/early June, providing customer assistance to alumni and being available on-site in Cambridge for event support.
• Provides administrative support to the officers on the team, including taking meeting notes, pulling alumni lists, and arranging Zoom meetings.
• Serves as the point of contact for Reunion website updates throughout the year.
• Serves as the point-person to respond to reunions-related inquiries, and act as the liaison to classes in their reunion year. Support alumni volunteers throughout the reunion planning year.
• Helps maintain accurate contact information for all Harvard Reunion volunteers.
• Assists in the planning and execution of all reunions programming including spring reunions and other Harvard Alumni Association events as required. Follows processes to ensure the delivery of successful and well-organized reunions, including planning, promotion, preparation, execution, and evaluation. Ensure preparation of onsite materials.
• Assists the Director with technical support during the Reunion Leaders Roundtable series.
• Creates and deploys broadcast communications and web content, in partnership with alumni volunteers and staff.
• Performs general administrative duties to support the function of the office, including answering phones, monitoring shared email inboxes, maintaining files and databases, tracking registrations, and preparing correspondence.
• Contributes to the team’s alumni engagement goals by assisting the department in special projects as needed.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree