Alterations Manager

Saks Fifth Avenue

6d • $79,000 - $106,000 • Onsite

About The Position

Under direction from the Assistant General Manager of Operations, the Alterations Manager is responsible for providing leadership and support to all of the Alterations Associates in order to provide outstanding service and meet the demands of the clients and selling organization.

Requirements

• 4 year degree preferred.
• 3+ years of management experience with comparable volume or a proven track record of success managing operations workforce and achieving results
• Fitting/tailoring experience in high-end or luxury merchandise setting is preferred
• Ability to fit and perform alterations on a wide range of garments
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• Proficiency in utilizing available technology, Word, Excel etc. is required.
• Must be flexible in scheduling as the business needs evening weekend and holiday schedules.

Responsibilities

• Organize and build structural processes
• Drive positive outcomes through objectives and measuring and monitoring progress and results successfully
• Create a professional work environment by communicating and exemplifying our company's standards of excellence.
• Create effective teamwork between the selling organization and the Alterations department.
• Maintain a consistently high level of customer service within the department by recruiting, selecting, training, and developing quality professional Alterations Associates.
• Deliver ongoing education, assessment and performance feedback to associates with regard to quality, productivity, service and alterations policy and procedures
• Ad hoc responsibilities as needed

Benefits

• medical insurance
• vision insurance
• dental insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree