Alterations Associate - Full Time

Belk•Winston-Salem, NC

1d•Onsite

About The Position

The Alterations Associate is responsible for all aspects of alterations. The Alterations Associate position is non-exempt. This role involves ensuring merchandise has the necessary documentation for alterations, accurately performing alterations according to specifications, and preparing garments for customer pick-up. The associate will also assist sales associates with fittings and measurements, and adhere to general store policies regarding cooperation, communication, and compliance.

Requirements

High School Diploma or GED equivalent
Read and Speak English
Ability to read and adhere to all policy and procedure manuals
Ability to operate a computer
Ability to work unsupervised
Ability to stand for long periods of time

Responsibilities

Ensure that merchandise is accompanied by a receipt or has sales ticket information and management approval for alteration.
Examine alteration ticket to ensure that all appropriate information is recorded, alteration information is recorded, and alteration fee has been paid. If information is missing, contact appropriate sales associate.
Alter garment as specified on alterations tag.
Produce quality work in accordance with Belk Stores Services Alterations Manual.
Ensure that garments are pressed, inspected, bagged and identified for customer pick-up.
Assist sales associates in measuring, fitting, marking, and tagging merchandise for alteration.
Cooperate with and be helpful to other associates and supervisors.
Express opinions and suggest improvements through appropriate channels.
Comply with store regulations and adjust to changes in systems and procedures.
Assume responsibility and take initiative on the job.
Report problems with equipment to management as soon as difficulties are noticed.
Complete any and all other duties temporarily assigned to this position.
Follow all policies and procedures related to loss prevention.
Use safety equipment at all times in accordance with OSHA regulations.
Use time, equipment and supplies efficiently and prudently to ensure a minimum of waste.
Ensure that records are completed for all merchandise received from stock to be repaired.
Report all suspected theft and unusual activities according to the security guidelines for the store.
Observe security and safety regulations by keeping traffic aisles clear.
Attend all store meetings and training sessions as scheduled.
Maintain a neat and professional appearance in compliance with the current dress code.
Will agree to work in other areas or complete assigned duties as requested by supervisor.
Assist in initial training of new associates when requested and assigned by supervisor.