Alterations Associate

Saks Fifth Avenue • SG_7075_NJ ALTERATIONS, NJ

3d • $20 - $25 • Onsite

About The Position

Under direction from the Alterations Manager, the Alterations Associate is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.

Requirements

• Minimum 5 years seamstress/tailoring experience in high-end merchandise
• Ability to tailor and press a wide range of garments
• Pressing and spotting skills.
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• Be open to learning and developing new skills and processes.
• High school graduate or equivalent preferred.

Nice To Haves

• Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit.

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives
• Ad hoc responsibilities as needed

Benefits

• medical insurance
• vision insurance
• dental insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED