Alterations Associate

Saks•Miami, FL

1d•Onsite

About The Position

The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.

Minimum 3 years’ fitting and tailoring experience in high-end merchandise
Ability to fit and perform alterations on a wide range of garments
Ability to use all standard sewing, pressing & spotting equipment
Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather
Knowledge of Alterations industry includes fabrication and styling of luxury merchandise.

Possession of strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit.
High school graduate or equivalent preferred.

Model all Saks Fifth Avenue Customer Service Principles.
Focus on achieving and exceeding individual performance and productivity goals.
Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
Follow all Saks Fifth Avenue policies and procedures.
Follow all alteration workroom policies and Tailor procedures.
Ability to utilize expertise to make alterations decisions during customer fittings.
Focus on all efforts on providing an exceptional customer experience.
Maintain a clean and safe work environment.
Support company/store and department initiatives.
Ad hoc responsibilities as needed

medical insurance
dental insurance
vision insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
disability insurance
a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
Opportunity to work in a innovative environment with a company experiencing transformational growth
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
An amazing employee discount