Allocations Representative, Wholesale

SkechersManhattan Beach, CA
$25 - $30

About The Position

Evaluate and prioritize customer orders for shipping to ensure optimal fulfillment and customer satisfaction. Serve as a key liaison between the distribution center, customer service, production, and imports teams to facilitate the accurate and timely processing of customer orders. Collaborate cross-functionally to resolve allocation challenges, mitigate shipping delays, and support the seamless flow of product from source to customer.

Requirements

  • High School Diploma or equivalent, college preferred
  • 1 - 2 years of business and/or retail experience
  • 10 Key by Touch is a plus

Responsibilities

  • Analyze computer produced allocation reports to evaluate and prioritize customer orders for shipping.
  • Amend allocations in order to best meet our customers' needs as well as those of Skechers.
  • Reconcile inventory discrepancies from daily filter report.
  • Analyze daily allocation – make decisions for allocating and amending allocation based on customer order dates, customer requested ship dates, available inventory, and arriving product.
  • Review summary allocation for pick ticket consolidation and verify best order fill percentage.
  • Review major customer allocation report to confirm all priority customers have been properly allocated and prioritized.
  • Liaise, via email and telephone, with the distribution center, customer service, international customer service, production, Skechers retail, and import departments to ensure accurate and timely processing of customer and sample orders.
  • Communicate and coordinate with DC regarding ship status, shipping problems, inventory problems, and timely shipment of customer orders.
  • Communicate with production department regarding X-factory dates, air shipments, and production delays.
  • Communicate with imports for prioritization of incoming product via air and ocean.
  • Communicate and coordinate with customer service department regarding ship status, availability, shipping or routing problems, and all other issues pertaining to customer orders.
  • Analyze and review new orders for shipping prioritization and/or manual allocation.
  • Receive new orders entered from data entry department.
  • Receive email notification, containing customer order specifics, for new orders received via EDI and released by customer service.
  • Review pick ticket summary before sending to the distribution center for processing and shipping.
  • Analyze styles with late production and calculate quantities to produce air requests.
  • Coordinate with credit department for credit release of available product.
  • Track and coordinate delivery of sample cases for new product.
  • Allocate and coordinate shipment of promo, photo shoot, PR give-aways, etc.
  • Coordinate with DC and customer service regarding customer refused shipments.
  • Allocate and coordinate shipment of closeout orders.
  • Work closely with upper management to determine necessity of air shipments.

Benefits

  • health_insurance
  • dental_insurance
  • vision_insurance
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