Allergy Clinic Supervisor/Team Lead- Full Time

Granger Medical•West Valley City, UT

1d•Onsite

About The Position

Granger Medical Clinic is seeking an Allergy Clinic Supervisor/Team Lead for a full-time position. This role is crucial in ensuring exceptional patient care and aligns with the clinic's mission of providing high-quality, compassionate, and respectful healthcare. The position involves managing daily operations, training staff, overseeing specialty biologic procurement and reimbursement, and handling prior authorizations. There is potential for growth into a Practice Manager role. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

One year of medical assistant experience.
At least 1 year of prior auth experience.
Exceptional written and oral communication skills
Strong interpersonal and leadership skills
Strong oral and written communication skills
Experience with Microsoft Office Applications and Electronic Medical Records programs
Ability to work in a fast-paced and evolving healthcare environment
High degree of problem solving and critical thinking skills

Nice To Haves

Allergy office experience is preferred, but not required.
Prefer 5 years of medical office experience

Responsibilities

Create, maintain, and optimize daily and weekly staffing schedules for MAs and PSRs to ensure adequate clinical coverage during peak allergy shot hours and patient surges.
Design and execute training programs for new and existing staff on specialized allergy protocols, prior authorization workflows, and the buy-and-bill process.
Oversee the procurement, tracking, and reimbursement pipeline for high-cost specialty allergy biologics (e.g., Xolair, Dupixent).
Submit, track, and appeal prior authorizations (PAs) for specialized allergy therapies, ensuring strict adherence to insurance criteria and clinical documentation rules.
Monitor stock levels and order specialized medical supplies (e.g., extracts, testing lancets, syringes, epinephrine) and office goods to prevent shortages or costly expirations.
Fill in at the front office as needed to check in patients, collect copays, answer phone lines, and schedule strict allergy treatment intervals.
Step into the back-office workflow to room patients, perform skin prick testing, administer allergy injections, and conduct spirometry.