Alignment Technician

Big O Tires•Kansas City, KS

1d•Onsite

About The Position

A Big O Alignment Technician performs the required mechanical duties in an accurate and timely manner in accordance with all company programs, policies, and procedures. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Requirements

18 years of age or older
Minimum of one year of experience as a lube/tire/service technician
Ability to learn new concepts and use technical materials
Ability to consistently operate a computer and other office productivity machinery
Ability to safely operate automatic and manual transmission vehicles
Ability to exchange accurate information with customers
Ability and willingness to work with hazardous materials
Ability to consistently work in outdoor weather conditions
Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
Vision, hearing, speech, and the ability to detect odors
Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
Valid driver’s license
Availability to work holidays, weekends, and after regular business hours as needed
Reliable transportation to work
Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
Ability to meet company requirements including successful pre-employment screenings
Legal authorization to work in the United States of America

Nice To Haves

High school diploma or GED equivalent
Two or more years of experience in an automotive shop environment
Appropriate ASE certifications
Ability to work both independently and in a team environment
Ability to work at a fast pace
Strong verbal communication skills
Sales abilities
Ability to prioritize and plan work activities using time efficiently
Ability to effectively manage multiple tasks and projects
Ability to perform detail work with accuracy

Responsibilities

Perform brake, front end, and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures
Maintain the orderly flow of customer service assignment to ensure productivity
Ensure that Big O’s Extra Care Services are extended to all customers
Properly diagnose and repair customers’ vehicles, performing quality control of all shop functions
Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas
Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
Assist in organizing, documenting, and processing adjustments and core credits
Work with store management to ensure the successful accomplishment of budgeted service-related quotas
Ensure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicing
Utilize the company outside purchase program to ensure maximum profitability
Ensure the consistent execution of the vehicle inspection program
Promptly and efficiently perform alignments, inspections, and other duties to support store achievement of established service, sales, and productivity goals
Assist management in the orientation, training, and coaching of new personnel
All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures.
While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.