Align Clinician Team Lead (Chiropodist (D.Ch) or Podiatrist) (Full time or Part time) for Toronto Flagship Clinic

Align Custom Fit•Toronto, ON

10d•Onsite

About The Position

The Align Clinician Team Lead serves as the clinical north star for practitioners, ensuring every client receives high-integrity healthcare that meets the Align standard and exceeds 2026 KPI benchmarks. This role involves leading the clinical team by example and mentorship, overseeing peer reviews, leading student placements through the UHN partnership, and ensuring treatment plans remain the gold standard. The Team Lead owns the clinical culture, ensuring every client outcome is optimized. This position is responsible for the growth and success of clinicians and patients.

Requirements

Must be a registered practitioner (Chiropodist/Podiatrist) in good standing with COCOO.
Proven ability to manage teams and hold others accountable to high-performance standards.
Embody Love, Custom Excellence, Innovation, Community, and Longevity.
Be a fixture in our Mississauga and Toronto clinics, maintaining the energy and standards of one or both flagship locations.
Deep commitment to clinical integrity, always willing to learn, and the Align Clinician standard of care.
Gift for LMA (Leading, Managing, and holding Accountable).
Ability to coach with kindness, invest in teammate growth, and communicate with transparency.
Ability to interpret data, look at a Scorecard, identify opportunities for improvement, and build a training solution to fix it.
Thrive in a "Teaming" environment.
Partner effectively with the Client Experience (CEC) Team Lead to eliminate gaps in the schedule and ensure smooth daily transitions.

Nice To Haves

Master of the Align Clinician Program.

Responsibilities

Lead the onboarding and coaching of clinicians.
Serve as the site supervisor for Michener Chiropody student placements.
Audit treatment plans and clinical case studies to ensure brand integrity.
Resolve client concerns with poise, ensuring high NPS scores and a steady stream of 5-star reviews.
Coach clinicians on integrated recommendations (product and service needs) to hit revenue-per-hour targets.
Provide leadership with "boots on the ground" intel to keep the clinics running lean and efficient.
Represent the clinical voice in L10 meetings.
Ensure 100% completion of quarterly clinical Rocks and the delivery of accurate data for the Monday Flash Reports.
Oversee peer reviews.
Lead student placements through our UHN partnership.
Ensure our treatment plans remain the gold standard in the industry.
Own the clinical culture, ensuring every client outcome is optimized.
Partner effectively with the Client Experience (CEC) Team Lead to eliminate gaps in the schedule and ensure smooth daily transitions.