ALC Navigator

Hamilton Health Sciences•Hamilton, ON

12h

About The Position

Reporting to the Manager of Transformation, the ALC Navigator's primary focus is to expedite discharges for patients designated ALC, and to hold teams accountable for continual progression of patient's discharge plans. The role also provides operational oversight of ALC designation processes across the site, ensuring that ALC patients are designated accurately, and within the timelines of Provincial Wait Time Strategy reporting requirement. The ALC Navigator addresses issues that are delaying discharge. The ALC Navigator provides a site-wide lens of ALC patients; being aware of site-based bed pressures, the Navigator will collaborate with HCCSS to prioritize assessments that will result in a discharge, and works with internal and external stakeholders to resolve issues that are delaying discharges, both at a patient-specific and at a systems level.

Requirements

Regulated Health Professional with Undergraduate Degree
1-2 years of computer skills (MS Word, Excel, and PowerPoint)
ALC-IS and IDS databases experience
Minimum of 5 years experience in discharge planning, especially for patients with complex issues
Minimum 1 year presentation skills
Adult education experience
Excellent communication skills
Excellent time management skills
Excellent organizational skills
Excellent critical thinking skills
Excellent problem-solving skills
Excellent decision-making skills
Excellent conflict resolution skills

Nice To Haves

Strong leadership skills
Strong interpersonal skills
Strong negotiating skills
Strong consensus-building skills
Strong teaching skills

Responsibilities

Expedite discharges for patients designated ALC.
Hold teams accountable for continual progression of patient's discharge plans.
Provide operational oversight of ALC designation processes across the site.
Ensure ALC patients are designated accurately and within the timelines of Provincial Wait Time Strategy reporting requirements.
Address issues that are delaying discharge.
Provide a site-wide lens of ALC patients.
Collaborate with HCCSS to prioritize assessments that will result in a discharge.
Work with internal and external stakeholders to resolve issues that are delaying discharges, both at a patient-specific and at a systems level.
Perform daily audits of ALC-IS system.
Pull reports from both ALX-IS and IDS.
Generate weekly updates about ALC patients in MC Excel.
Provide daily assistance to Clinical teams around discharge planning of ALC patients.
Connect with community stakeholders.
Negotiate or advocate on patient's behalf if they have been declined to a program or service.
Write ad hoc reports for manager multiple times per week.
Write case synopsis for manager multiple times per week.