3rd Shift Dispatcher/Alarm (Signing Bonus Included)
About The Position
Under general direction of the Response Center Manager, this position is responsible for monitoring security and life safety alarm systems, dispatching law enforcement/first responders, and coordinating service requests from customers. The role is fast-paced, challenging, and rewarding, working on a team to protect customers, their families, and their businesses. The company offers a multi-tier training program for employee development and additional compensation upon graduation of each tier, as well as a $1,500 signing bonus. Opportunities for advancement and specialization are available.
Requirements
- High School Diploma or GED
- Excellent customer service skills with co-workers and customers by telephone
- Proficiency in Microsoft Office, primarily Outlook, Microsoft Excel and Word
- Good documentation and data entry skills
- Accurate typing and 10-key skills
- Detail oriented and very organized
- Superior telephone, written & verbal communication, and interpersonal skills
- Confidence to work independently, but responsive to team environment
- Ability to multitask and tolerate stress
- Ability to effectively communicate and articulate with technicians and customers professionally
- Ability to problem solve, be a quick thinker and resourceful
- Strong phone presence, with the ability to speak clearly and project voice
- Physical ability to bend down to get into file and to lift up to 50 lbs
Nice To Haves
- Monitoring/Dispatching experience preferred
- Computer based dispatching and service call scheduling helpful but not required
Responsibilities
- Monitoring security and life safety alarm systems
- Dispatching law enforcement/first responders
- Coordinating service requests from customers
Benefits
- Signing Bonus
- Opportunity for advancement & specialization
- Multi-Tier training program provides essential employee-development and offers additional compensation upon graduation of each tier
- Shift Differential for 2nd and 3rd shift
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
