Alarm Monitoring Operators

Securitas Technology Canada CorporationMississauga, ON
Onsite

About The Position

Securitas Technology Canada, a division of Securitas AB, is a leading systems integrator and alarm monitoring company. We offer a full portfolio of video, access, intrusion, fire, and integrated systems and services. We are currently recruiting for an emergency dispatcher for our afternoon and midnight shifts in our Mississauga monitoring station. The successful candidate will professionally represent Sonitrol in all forms of contact with clients, police, and fire agencies.

Requirements

  • Experience in a call center environment.
  • Excellent customer service skills.
  • Ability to adjust to a fast-paced environment.
  • Energy, enthusiasm, multi-tasking, and professionalism.
  • Fully fluent in English, both oral and written.
  • Strong communication skills.
  • Familiarity with shift work.
  • Ability to work weekends and holidays.
  • Ability to work afternoon and midnight shifts.

Responsibilities

  • Professionally represent Sonitrol in all forms of contact with clients, police, and fire agencies.
  • Work independently with a very good attention to detail.
  • Assist in covering other shifts during vacation and for sick calls.
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