Alarm Installer (KC)

TEKsystems•Springfield, MO

6d•$22 - $22•Onsite

About The Position

This opportunity is based out of Springfield, MO. Majority of the work will be done in a 60-90 mile radius including Branson. Gas reimbursement and commission are both offered with the position. People who come from a background in skilled trade professions and are mechanically inclined with a customer service mindset. Previous field experience is a big plus, like cabling, wiring, residential installations, or working for Best Buy Geek Squad. They will be trained on the ADT equipment.

Requirements

Cable
cat5
cat6
wiring
hand tools
electrical wiring
mechanical aptitude
customer service oriented
Low voltage
Cctv
electronics
electrical
Great Communication skills
Reliable
Adaptive personality
Stellar interpersonal skills
Ability to think quickly on their feet
Ability to read nonverbal cues from the home's residents
Solution-oriented, customer-centric attitude

Nice To Haves

Previous field experience is a big plus, like cabling, wiring, residential installations, or working for Best Buy Geek Squad.

Responsibilities

Installation, troubleshooting, repairing, and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers.
Convert older systems to new systems.
Working with window breaks, door units, and smoke detectors.
Troubleshooting signal issues to ensure the alarm functions properly if needed.
Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.
Test and verify signals for equipment
Train customers on using the equipment and how to connect to the devices and answer all questions including ensuring that they have no additional need (equipment, etc.).
Completing necessary customer paperwork for each job.
Cost ALL PARTS utilized for each job installed before closing the job out.
Maintaining accurate truck inventory of ADT products.
Provide top-quality customer service.
Achieve 90% Goal Attainment for completed installations and zero “go-backs”.