2nd Shift - Alarm Dispatcher (PMC)

Per Mar Security Services•Bloomington, MN

14h•Onsite

About The Position

Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking, motivated people to join our nationally recognized, Five Diamond Certified Monitoring Center! Dispatchers serve as the life-saving link between residential or business properties and the police, fire and emergency services in local areas. The schedule is set days and shifts, with consecutive days off, and includes weekend shifts. Starting pay is $19 per hour. No selling or collections are required.

Requirements

High school diploma or general education degree (GED) is required
One to three years dispatching, call center, and/or multi-line phone experience highly preferred
Strong customer service focus/skills a must
Must be detail-oriented and able to handle multiple tasks
Strong computer skills with demonstrated experience in Microsoft Office Suite including Word and Excel
Internet skills required
Must be able to pass a pre-employment background check and drug test
Possess the ability to multi-task and pay strong attention to detail

Responsibilities

Answer and follow up incoming signals, alarms and requests
Initiate outbound calls to customers, police agencies and emergency contacts
Accurately document accounts to note any events that occurred or action taken
Work additional hours when necessary – fill open shifts and cover during storms
When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate departments
As this position develops, the employee may be assigned additional duties or special projects as deemed necessary by management.