AIT-TSS Classroom Support Technician (Summer 2026)
Wheaton College•Wheaton, IL
•Onsite
About The Position
This position is for a Classroom Support Technician for Summer 2026, focusing on maintaining the operational readiness of AV/IT equipment in classrooms and providing technical support to users.
Requirements
- Strong customer service and communication skills
- Aptitude for audio-visual (AV) equipment and information technology (IT)
- Ability to write documentation for hardware and software procedures
- Excellent writing, verbal, and organizational skills
- Strong attention to detail
- Comfortable with web conference technology (O365, Teams, etc.)
- Being able to lift up to 25 lbs
- Being able to work on a 6-foot ladder
Nice To Haves
- Someone who can drive a campus vehicle
- Previous experience with AV equipment, sound systems, or computer hardware in a school or church setting
Responsibilities
- Maintaining the operational readiness of classrooms AV/IT equipment
- Provide support in conducting regular tests of the AV equipment in all classrooms and conference room spaces
- Provide reports on any major issues in classrooms that need to be addressed
- Provide onsite support services when users need immediate help in classrooms
- Keeping track of the equipment inventory in classrooms
- Assist in the replacement of equipment
- Perform basic repairs as needed
- Learn and demonstrate best practices for creating documentation
- Help with various to-dos and office tasks as needed
- Other duties as assigned
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
