AIT-TSS Classroom Support Technician (Summer 2026)

Wheaton CollegeWheaton, IL
Onsite

About The Position

This position is for a Classroom Support Technician for Summer 2026, focusing on maintaining the operational readiness of AV/IT equipment in classrooms and providing technical support to users.

Requirements

  • Strong customer service and communication skills
  • Aptitude for audio-visual (AV) equipment and information technology (IT)
  • Ability to write documentation for hardware and software procedures
  • Excellent writing, verbal, and organizational skills
  • Strong attention to detail
  • Comfortable with web conference technology (O365, Teams, etc.)
  • Being able to lift up to 25 lbs
  • Being able to work on a 6-foot ladder

Nice To Haves

  • Someone who can drive a campus vehicle
  • Previous experience with AV equipment, sound systems, or computer hardware in a school or church setting

Responsibilities

  • Maintaining the operational readiness of classrooms AV/IT equipment
  • Provide support in conducting regular tests of the AV equipment in all classrooms and conference room spaces
  • Provide reports on any major issues in classrooms that need to be addressed
  • Provide onsite support services when users need immediate help in classrooms
  • Keeping track of the equipment inventory in classrooms
  • Assist in the replacement of equipment
  • Perform basic repairs as needed
  • Learn and demonstrate best practices for creating documentation
  • Help with various to-dos and office tasks as needed
  • Other duties as assigned
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