Aisles Online Shopper
About The Position
At Hy-Vee, our online customers trust us to shop for them just as carefully as they would shop for themselves, and our Aisles Online Shoppers are the ones who make that happen. In this role, you'll be responsible for accurately selecting the best quality groceries across all departments, from fresh produce and meat to pantry staples, ensuring every order is fulfilled with care and precision. Your attention to detail and commitment to quality directly impact how customers experience Hy-Vee online. If you enjoy staying active, take pride in doing a job right, and thrive working independently in a fast-paced environment, we'd love to have you on our team.
Requirements
- Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience
- Select the highest quality products with a strong eye for freshness and accuracy across all departments
- Communicate clearly and professionally with customers and store personnel in a friendly, approachable manner
- Stay organized and manage multiple tasks efficiently in a fast-paced, deadline-driven environment
- Identify problems and develop practical solutions, including making product substitutions on the fly
- Work independently and complete daily workloads with limited supervision
Nice To Haves
- High school diploma or equivalent preferred
Responsibilities
- Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store
- Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products
- Select, scan, and bag items from all temperature zones
- Ensure products maintain proper temperature throughout the entire fulfillment process
- Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's ການ arrival
- Cart orders to and place them in the holding area for customer pickup
- Lift, carry, and load groceries into customer vehicles
- Tender customer orders through POS and process credit card payments
- Substitute products for customers upon request or when items are unavailable
- Continually monitor incoming online orders to ensure prompt, on-time fulfillment
- Answer phones and emails promptly and provide friendly, helpful service to customers
- Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
- Pitch in with other tasks or special projects as they come up
Benefits
- For information on company benefits visit Benefits | Hy-Vee.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
