Aisles Online Curbside Runner

Hy-Vee, Inc. • Indianola, IA

3d • Onsite

About The Position

At Hy-Vee, our Aisles Online program gives customers a fast, convenient way to shop, and our Curbside Runners are a key part of making it work seamlessly. In this role, you'll support the curbside team by transporting orders, ensuring proper temperature storage, and helping stage orders for a smooth, on-time pickup experience. Your efficiency and attention to detail directly impact how our online customers experience Hy-Vee. If you enjoy staying active, work well as part of a team, and take pride in getting things done right, we'd love to have you on our team.

Requirements

• Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience
• Ability to communicate clearly and professionally with customers and store personnel in a friendly, approachable manner
• Ability to identify problems and develop practical solutions in a fast-paced environment
• Comfort interacting with basic computer systems and mobile device technology, including troubleshooting as needed
• Ability to stay organized and work efficiently to meet deadlines and support the team
• High school diploma or equivalent preferred
• Proficient usage of mobile device technology and basic technology troubleshooting preferred

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and assisting them with their needs whenever you interact with them in the store
• Transport totes from the command center to the pickup lane accurately and efficiently
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Gather and stage orders in the holding area for customer pickup
• Support the curbside team by completing a variety of tasks as directed by Aisles Online Service Managers and above
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED