The Airway Transportation Systems Specialist (SSC Coordinator) plans, coordinates, and performs work directly related to operation of the National Airspace System (NAS). The role performs broad, complex work with substantial independence and provides the highest organizational level of technical support for complex FAA systems. The incumbent serves as a technical expert on legacy and newly developed systems across a large facility or multiple facilities over a broad geographic area, maintaining expertise in complex systems, emerging technology, system interrelationships, and NAS management. The position focuses on the availability and reliability of NAS services and products. It includes integrating, restoring, testing, and evaluating advanced services and service components, hardware and software systems, and processes. The SSC Coordinator manages all aspects of SSC projects, from initial planning and review of drawings and specifications through implementation, Joint Acceptance Inspection, and asset disposition. The incumbent serves as the SSC point of contact for locally completed projects and projects performed by outside contractors, identifies staffing, funding, materials, and equipment requirements, and tracks project resources. The role uses technical expertise and knowledge of user and stakeholder needs to prioritize SSC workload and integrates Operational Risk Management into planned activities. The incumbent may assist with repairs or service restoration, advise on backup-system availability, and report the status of critical events. The position collaborates with system users, planners, engineers, and contractors on acceptance of new or modified systems and resolution of installation or improvement problems. It also develops white papers recommending system-efficiency enhancements through modification or application of existing or emerging technology, and provides technical guidance and training to employees, contractors, other organizations, technicians, and trainees. Established policies and procedures guide most assignments, while allowing discretion to select approaches or develop solutions. The work emphasizes overall NAS system performance and causes of system degradation.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed