Airside Operations Officer

TUCSON AIRPORT AUTHORITY•Tucson, AZ

6d•$28 - $43•Onsite

About The Position

Under general supervision and administrative direction, this role is responsible for ensuring the continuity of operations for the Tucson Airport Authority (TAA) at Tucson International Airport (TUS) and Ryan Airfield (RYN). The position ensures compliance with 14 CFR Part 139 (Federal Aviation Regulations (FAR) Part 139) and other applicable federal regulations and safety standards. The role also ensures that the contents of the TUS Airport Certification Manual (ACM) and Airport Emergency Plan (AEP), along with other required programs, are updated, maintained, and enforced. A key aspect of this role is providing exceptional customer service to tenants, users, and the public.

Requirements

Bachelor’s Degree
Valid Arizona Driver’s license.
Meet and maintain the ability to drive airport vehicles and obtain authorization to access the Non-Movement Area and Movement Area on the Air Operations Area (AOA).
Must obtain and maintain access to the Security Identification Display Area (SIDA).
Must successfully complete the National Incident Management System (NIMS) 100, 200, 700, 800 requirements and certification within the first year of employment.
Communicate in English via telephone, radio, and cellular telephone, in a high noise environment, with sufficient clarity to be understood by others.
Distinguish colors by a practical test in all lighting conditions of standard airport lighting system colors and Air Traffic Control Tower light-gun signals, and identify fuel grade color code markings, and actual samples of various fuels.
Hear and understand through both ears, sounds coming through a radio, a standard telephone receiver, or other outside sound sources.
Read, write, and speak the English language in an articulate, fluent manner.
Lift up to 45 pounds occasionally.
Work all shifts of a 24-hour per day period, including evenings/weekends/holidays, and be on-call.
Be available 24/7/365 to respond to TUS or RYN in the event of an emergency.
Establish and maintain effective and positive working relationships with department personnel, other TAA personnel, and outside agencies.
Make effective training presentations.
Exercise effective customer service and public relations practices and procedures.
Understand that dissemination of information outside of job requirements is based on “need-to-know” and maintain discreet and professional sense of confidentiality due to sensitive nature of job functions.
Operate a computer, and any other computer software appropriate for assigned position.
Improve job knowledge and work effectiveness through educational courses, training programs, work related seminars, and workshops; engage in self-improvement activities and training.
Knowledge of FAR Part 139 and other federal, state and local laws, regulations, rules and ordinances related to airport and commercial aviation operations; worker safety including occupational hazards and safety precautions.
Knowledge of practices and procedures, including FAR Part 139, Aircraft Rescue and Firefighting (ARFF), ICS/NIMS, SMS, and emergency response and management.
Knowledge of airport operations including airport security, federal certification requirements, aircraft firefighting and rescue policies, practices and procedures, and airfield maintenance processes and procedures.
Skill in organization; oral, listening, and written communications; proof-reading; critical-thinking and multi-tasking.
Skill in taking initiative and being a self-starter.
Skill in exercising effective airfield safety management and compliance.
Ability to manage safety compliance in a complex airport operating environment.
Acuity to understand FAA processes; listen to, comprehend, process and follow simultaneous instructions from Air Traffic Control (air and ground); spatial apperception skills are essential to comprehend operations on the ground and in the air.
Ability to remain focused and decisive in stressful situations; use sound and effective judgment.
Ability to effectively manage emergency events and situations consistent with federal regulations, NIMS/ICS, and best practices.
Ability to perform tasks with a high degree of accuracy, attention to detail, with mature judgment; function in compelling, high stress, fast moving work surroundings, with deadlines and multiple projects.
Ability to take independent action relative to emergency operations and work problems requiring immediate solutions.
Ability to interpret and analyze complex technical data and information for decision-making and reporting purposes, including decision-making in stressful situations.
Ability to research information and organize data in meaningful form, make sound judgments, draw accurate conclusions, and make appropriate recommendations.

Nice To Haves

Aviation management degree is preferred.
A minimum of three years of experience at a FAR Part 139 certificated commercial service airport (or military airport) and knowledge of 14 CFR Part 139 (FAR Part 139) is preferred.
AAAE Airport Certified Employee (A.C.E.) – Airside Operations certification is required within twelve (12) months of employment.

Responsibilities

Support the continuity of airside operations at TUS and RYN in compliance with FAR Part 139 or applicable safety standard(s), to include the safe operation of all aircraft, emergency preparedness and emergency response, construction and maintenance functions, special projects, public safety, security, communications and passenger services.
Perform self-inspections at RYN to ensure the airfield operating environment meets federal standards and is in a condition to support the safe operation of aircraft.
Coordinate with RYN Tower and issue/maintain access control cards and records.
Monitor airport operations and provide guidance and recommendations to ensure compliance with safety regulations set forth by the FAA and security requirements set forth by the TSA.
Establish and maintain effective and professional relationships with the FAA and TSA.
Assist with the administration, monitoring, and updates to the TUS FAR Part 139 Safety Compliance/Self Inspection Program.
Assist in the maintenance of all FAR Part 139 files, including checklists, NOTAM logs, and other required records.
Prepare various operational reports.
Respond to and resolve inquiries, problems, complaints, or unusual situations involving airlines, passengers, general aviation users, and other tenants.
Assist in the maintenance of TUS FAR Part 139 programs, such as the Airport Emergency Plan (AEP), Irregular Operations Contingency Plan, Wildlife Hazard Management Program, Airside Driving Program, and Disabled Aircraft Recovery Program for TUS and RYN.
Ensure TUS is in compliance with all FAR Part 139 requirements and coordinate with and support the FAA during annual FAR Part 139 inspections.
Follow through with corrective actions and assist in the coordination of tabletop exercises and full-scale triennial drills, including after-exercise debriefing sessions.
Issue Notices to Airmen (NOTAMS), weather advisories, and make critical decisions to close and open air traffic movement areas.
Inspect all runways, ramps, taxiways, and taxilanes; report deficiencies for corrective action and ensure timely completion.
Monitor the operation of the TUS fuel farm and hydrant fueling system to ensure safe practices and procedures are followed.
Perform daily inspections and/or system checks of the self-service fuel facilities at RYN.
Proactively support other departments with airport construction projects and activities, including attending meetings, issuing NOTAMs, providing construction escorts, and ensuring safety management and communication.
Perform tenant outreach to communicate and coordinate general or pertinent information to airport tenants, issue Tenant Advisories, and establish positive professional relationships.
Train tenants to ensure safety and situational awareness on the airside.
Assist in lease compliance inspections of tenant facilities and report discrepancies.
Respond to requests and other inquiries regarding airport safety and attend security and safety meetings.
Keep abreast of federal regulations or other industry initiatives that may affect airport operations (FAA, TSA).
Assist with the administration and training of the TUS Airside Driving Program, audit driving lists and training records, enforce rules, and take administrative enforcement action.
Coordinate with the TAA Police Department to address serious AOA driving or security issues or infractions.
Represent the TAA at various meetings and conferences as directed.
Keep supervisor apprised of situations arising within the daily shift.
Represent airport management outside of normal business hours, including evenings, weekends, and holidays.
Be responsive to airport emergencies and situations that may involve loss of human life or property.
Support public safety and operational response to emergencies, utilizing Incident Management System (ICS)/National Incident Management System (NIMS) protocols and procedures.
Coordinate and/or participate in after-action emergency debriefing with appropriate departments and stakeholders.