About The Position

Unifi is seeking an Airport Wheelchair Supervisor to oversee agents providing passenger assistance and coordinate the dispatch of agents and applicable equipment to arriving and departing flights, aircraft, and assignments. The supervisor ensures daily activities are completed safely and efficiently, manages shift operations, and communicates operational issues to the manager. The position is based in Houston, Texas, and is full-time. Shifts may be A.M. or P.M., with rotating shifts and hours, nights, weekends, holidays, and overtime. Work may take place outdoors in severe seasonal weather. Unifi describes its vision as providing exceptional experiences while getting aircraft and passengers to their destinations safely. The company emphasizes integrity, empathy, safety, and equal opportunity employment.

Requirements

  • High school diploma, GED, or equivalent education.
  • At least 18 years of age.
  • Valid driver's license.
  • Ability to obtain credentials required by airport, state, or customs requirements.

Nice To Haves

  • One year of relevant work experience in the aviation or ground handling services industry.

Responsibilities

  • Supervise team leads and agents performing passenger assistance duties.
  • Manage shift schedules, including workstation assignments, employee training, vacations, breaks, overtime assignments, coverage for absent employees, and shift rotations.
  • Communicate problems or issues to the manager.
  • Schedule and conduct shift meetings.
  • Assist with payroll administration, complete shift paperwork, and perform other administrative functions.
  • Monitor and enforce safe working conditions in accordance with regulatory requirements, company policies and safety procedures, and applicable laws.
  • Promote and adhere to policies concerning safety, anti-harassment, and equal employment opportunity.
  • Complete work safely and securely in accordance with company safety and operational standards.
  • Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the appropriate skill and experience capabilities.

Benefits

  • Flight privileges after 30 days for employees and eligible family members.
  • Weekly pay for hourly employees; California employees are paid bi-weekly.
  • Paid time off for full-time employees.
  • Comprehensive medical, dental, and vision insurance for full-time employees.
  • 401(k) for all employees.
  • Exclusive discounts and additional wellness programs.
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