Airport Supervisor-Wheelchair Attendants - Boston

Pacific AviationBoston, MA
$23Onsite

About The Position

Pacific Aviation is looking for a motivated and experienced Supervisor to support our operations at Boston Logan International Airport (BOS). This is a great opportunity for someone with strong leadership skills and a passion for aviation to take the next step in their career. As a Supervisor, you’ll lead a team of frontline agents, ensure smooth daily operations, and uphold the high standards we’re known for. If you thrive in fast-paced environments and love working with people, we want to hear from you!

Requirements

  • 6+ months of passenger service or customer service experience
  • Strong leadership and communication skills
  • Attention to detail and ability to stay calm under pressure
  • Legal authorization to work in the U.S.
  • Ability to pass a background check
  • Willingness to work a flexible schedule including early morning and mid shifts, weekends, and holidays

Nice To Haves

  • Familiarity with airline procedures and airport operations

Responsibilities

  • Lead and support a team of Airport Wheelchair Agents during daily operations
  • Conduct flight briefings and debriefings with the team
  • Coordinate with the team and airline personnel to meet flight needs
  • Manage daily schedules and staff assignments
  • Monitor agent appearance and equipment readiness
  • Act as a point of contact for airline partners and ensure their standards are met
  • Track and verify flight documentation
  • Maintain safety and compliance standards while supporting continuous improvement

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Paid Training
  • Company-Issued Uniform
  • Parking Discount
  • Referral Bonus Program
  • Cell Phone Plan Reimbursement
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