Airport Shuttle Driver (62660)

Park Place Parking / Fast Park & RelaxAlbuquerque, NM
$18 - $20Onsite

About The Position

Fast Park & Relax has a fabulous opportunity for a positive, high energy, talented individual to apply their leadership skills in the travel industry. Fast Park & Relax, the premier offsite parking company near Albuquerque Sunport International Airport, offers a competitive wage, room for advancement with a national company and great benefits (PTO starts accruing on day one!). If you enjoy working in the travel/hospitality/service industry, please explore the opportunities we are offering. Job Purpose: - To assist the General Manager in the daily operations of the Fast Park facility, ensuring smooth and efficient parking services for customers while maximizing revenue and maintaining a high level of customer satisfaction. This role involves supervising staff, managing customer interactions, overseeing financial transactions, and maintaining the overall appearance and functionality of the parking facility.

Requirements

  • High School Diploma or equivalent
  • Minimum of 1 year of experience in customer service, preferably in a parking or hospitality environment.
  • Experience handling cash and credit card transactions.
  • Experience with basic computer operations, including data entry and report generation.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and supervisors.
  • Strong problem-solving skills and the ability to handle customer complaints and difficult situations with professionalism and tact.
  • Ability to work independently and as part of a team.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Ability to stand for extended periods and work outdoors in various weather conditions.
  • Ability to follow established procedures and guidelines.
  • Ability to maintain a professional appearance and demeanor at all times.
  • Basic math skills.
  • Ability to operate parking-related equipment (e.g., ticket dispensers, gates).
  • Ability to read and interpret maps and directions.
  • Ability to maintain accurate records.
  • Ability to work flexible hours, including weekends and holidays.
  • Valid driver's license and clean driving record (may be required depending on specific job duties).
  • Ability to understand and follow safety regulations.

Responsibilities

  • Assist in the daily operations of the Fast Park facility, including opening and closing procedures, staff scheduling, and inventory management.
  • Supervise and train parking attendants, providing guidance on customer service, cash handling procedures, and parking lot management.
  • Ensure excellent customer service by addressing customer inquiries, resolving complaints, and providing assistance with parking-related issues.
  • Manage financial transactions, including cash handling, credit card processing, and daily revenue reconciliation.
  • Monitor and maintain the parking facility, ensuring cleanliness, safety, and proper functioning of equipment.
  • Enforce parking rules and regulations, issuing citations as needed and addressing any security concerns.
  • Assist with marketing and promotional activities to attract and retain customers.
  • Prepare daily, weekly, and monthly reports on parking activity, revenue, and expenses.
  • Maintain a safe and secure environment for both customers and employees.
  • Communicate effectively with the staff and customers.
  • Stay up-to-date on industry best practices and company policies.
  • Perform other duties as assigned.

Benefits

  • Medical (PPO or HDHP)
  • Dental
  • Vision
  • HSA (Health Savings Account)
  • Basic Life / AD&D
  • Supplemental Life / AD&D
  • Disability Insurance
  • EAP (Employee Assistance Program)
  • 401(k) Retirement Savings Plan
  • Paid Time Off (“PTO”)
  • Holiday Pay
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