Airport Services - Supervisor - Rhode Island T.F. Green Intl Airport - PVD - $2,500 Sign-On Bonus!

Oshkosh•Warwick, RI

19h•Onsite

About The Position

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more. The Site Supervisor is responsible for overseeing day-to-day maintenance and operational activities at the assigned site, ensuring safe, efficient, and high-quality service delivery. This role provides direct leadership to technicians and maintenance personnel and serves as the primary on-site point of contact for customers and vendors. Key responsibilities of this role include but are not limited to: hiring, firing, coaching, issuing disciplinary action, and providing performance management to team members. The Site Supervisor plays a critical role in driving operational excellence, safety compliance, and employee engagement in a fast-paced airport environment.

Requirements

High School Diploma or GED required.
Valid Driver’s License required.
Proficient leadership and communication skills.
Ability to obtain and maintain required security clearance and airport badge.
Availability for on-call work, including occasional evenings, weekends, and holidays as operational needs require.

Nice To Haves

Associate or Bachelor’s degree in Construction Management, Engineering, or a related field.
3+ years of supervisory or lead experience
3+ years of experience in airport maintenance services or a 24/7 operational environment.
Ability to read and interpret blueprints and electrical schematics.
Proficient in Microsoft Word, Excel, and computerized maintenance management systems (CMMS).
Strong leadership, communication, organizational, and decision-making skills.

Responsibilities

Leads scheduling, work orders, safety, productivity, and material coordination.
Coordinates customer service requirements with onsite maintenance personnel to ensure service level commitments are met.
Implements work order schedules that maximize technician utilization and effective use of resources.
Oversees scheduling of technicians and ensures accurate and timely entry of all required information into the CMMS system.
Answers phones, enters work orders into the CMMS, and serves as the first point of contact for customers and vendors.
Runs operational and CMMS reports; analyzes data and provides recommendations to improve efficiency, productivity, and service delivery.
Supports Site Manager in monitoring, evaluating, and improving operational performance.
Develops, implements, and maintains processes, procedures, and documentation to enhance operational efficiency and consistency.
Monitors airport systems, coordinates customer service requests, schedules technicians, and manages critical data entry within our computerized maintenance management system (CMMS).
Interviews candidates and partners with the site manager and HR to make hiring decisions.
Leads performance management activities, including setting expectations, conducting performance discussions, coaching, counseling, and delivering corrective and disciplinary actions up to and including termination.
Supports employee relations and investigations and provides recommendations on the outcomes of the investigations.
Provides direct support, guidance, and on-the-job training to team members to build technical capability and engagement.
Fosters strong working relationships across teams to enhance employee morale, teamwork, and customer satisfaction.
Maintains strict confidentiality of sensitive and proprietary information, including employee, operational, and business matters, and exercises discretion by not sharing information intended solely for leadership or management.
Leads shift handovers, daily briefings, and team communications to ensure alignment and continuity of operations.
Promotes and models a strong culture of safety by leading new employee safety orientation and ongoing safety training.
Conducts quality control inspections on maintenance activities to ensure compliance with safety standards and operational procedures.
Ensures compliance with company safety programs, training requirements, and airport regulatory standards.
Participates in audits, inspections, training sessions, airport tours, and required meetings.
Maintains the ability to work productively and cohesively in a diverse and multicultural environment.