Airport Passenger Service SUPV - JFK - WestJet

Unifi • New York, NY

8h • Onsite

About The Position

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Requirements

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid State ID
• Successfully pass pre-employment screening and background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Minimum of one (1) year supervisory experience.

Nice To Haves

• Fluency in French would be an asset.

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits

• Worldwide pass travel privileges.
• Comprehensive Medical / Dental / Vision / Telehealth
• 401(k) Retirement Plan
• Early access to your pay
• Competitive interest rates when you purchase white goods through our preferred vendor platforms.
• Paid Time Off

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED