Airport Operations Regional Manager (On-site)

Republic Airways • Newark, NJ

16h • Onsite

About The Position

Oversees the operational activities for assigned area, including developing business relationships with codeshare partners, enforcing policies and procedures, managing delay investigation and dispute process, and performing Regional Shared audits. The work environment is a busy airport terminal and ramp. This role requires the ability to travel up to 20% of the time, including overnight stays. Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200+ Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80+ cities in the U.S. and Canada. Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It’s an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways. Republic Airways fosters a culture of trust, respect, care and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles — those words are put into action each and every day at Republic.

Requirements

• High school diploma or general education degree (GED).
• Requires 3 years of experience in an airline industry or customer service role.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and governmental regulations.
• Able to write routine reports and correspondence.
• Able to speak effectively before groups of customers or employees of the organization.
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Able to deal with problems involving several concrete variables in standardized situations.
• Ability to lift up to 25 pounds.

Nice To Haves

• At least 5 years of experience in the airline industry or customer service role.
• Previous supervisory experience.
• Microsoft Office Suite

Responsibilities

• Manage Flight Delay Investigation for assigned region including delay cause assignment, dispute and resolution process.
• Provides training on Company procedures and ensures mainline partners and their business partners follow Republic Airways procedures for aircraft handling.
• Ensures compliance with all Code of Federal Regulations (CFR) that pertain to the function.
• Develop business relationships, as well as provide leadership and technical support to Mainline Partners and airport authorities.
• Regularly attend and participate in Partner Airport Ops Meetings, Functions and Tabletop Exercises to represent the company’s interests.
• Actively execute and report on company aircraft damage, company property damage, long tarmac delays, security events, and customer/personnel injury and irregularity event investigations.
• Actively support and participate in all company and airport-related Emergency Response Programs and exercises.
• Monitor performance, coordinate and communicate potential operational irregularities to affected departments.
• Conduct periodic airport site visits with Airport Operations Partners in assigned region.
• Maintain compliance with regulatory agencies and conduct in-depth compliance audits.
• Records tracks and assigns risk to compliance failures.
• Conducts risk-based audits and observations of mainline partner stations as part of Company ground operations oversight.
• Ensure corrective actions are acceptable and implemented.
• Provide support to all internal operational departments.
• Communicate all mainline partner’s changes to policies, procedures, and personnel to the appropriate internal departments.
• Assist with TSA and FAA inspections and implementation of corrective actions.
• Perform other duties as assigned.

Benefits

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees