BNA Airport Greeter TEMPORARY

LAZ Parking Georgia•Nashville, TN

13h•Onsite

About The Position

LAZ Parking is seeking a temporary Airport Greeter for a one-month position at the BNA airport during Fall Break. This role is designed to create a welcoming atmosphere for customers and clients. Successful candidates will have the opportunity for regular positions within the city after the temporary period.

Requirements

Must be 18 years or older.
Must have a valid driver's license for over 2 years.
Strong customer service experience.
Willingness to be flexible, work multiple facility locations.
Ability to handle challenging and at times, emotionally charged situations.
Ability to speak, read, and comprehend the English language.
Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
Ability to lift, push and pull at least 10 pounds.
Ability to stand, walk and run for extended periods of time.
Ability bend, stoop, squat and lift frequently throughout a shift.

Nice To Haves

Parking industry experience is preferred but not required.
High school diploma or GED preferred but not required.

Responsibilities

Greet customers by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
Develop a rapport with the customer base.
Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor and can-do attitude.
Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.
Assist with cashiering functions as needed.
Oversee general maintenance of the garage – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
Complete other related duties as assigned.