Airport Emergency Dispatcher
About The Position
The Airport Emergency Dispatcher at Tulsa International Airport is responsible for ensuring effective communication throughout the airport by receiving calls for emergency services and dispatching personnel and equipment according to established procedures. This position serves as an integral part of the airport’s Public Safety program, playing a key role in the airport’s ability to maintain security and respond to emergencies. Must be able to work shifts in a 24/7 work environment. Current schedule is three days off per week. Starting pay for this non-exempt position is $20.70/hour.
Requirements
- Graduation from high school or possession of a General Educational Development Certificate (GED), and a minimum of 2 years’ experience working as an emergency dispatcher.
- Knowledge of emergency and/or ARFF dispatch and operations
- knowledge of the operation of radio, teletype, and telephone equipment
- demonstrated proficiency with various computer systems
- strong administrative skills, with ability to quickly and accurately enter data and operate telephone and/or radio systems
- ability to think and act quickly in emergency situations using proper procedures and exercising independent decision making
- ability to courteously and tactfully communicate with fellow workers, supervisors, other members of the organization, and the public in giving and receiving information
- knowledge of the location and functions of Tulsa International Airport and reliever airports
- knowledge of local, State, and Federal emergency and/or airport regulations.
- Physical requirements include arm and hand steadiness and finger dexterity enough to use communications and office equipment; subject to sitting, standing, twisting, and walking; and vision, speech, and hearing sufficient to perform the essential tasks.
- Certification by the Oklahoma Law Enforcement Telecommunications System (OLETS) is required.
- Must possess a valid Oklahoma Class “D” Operator’s License.
- Must be able to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge.
Nice To Haves
- Membership in the Association of Public-Safety Communications Officials (APCO) is preferred.
Responsibilities
- Receives incoming requests, via telephone and radio for emergency assistance personnel
- Dispatches personnel and equipment by radio
- Monitors and operates multiple computer system at the Airport’s centralized communications center
- Monitors security access video cameras and fire alarm system for airport
- Monitors base radios and frequencies
- Utilizes various software programs, databases, and electronic equipment specific to the Airport to obtain needed information and to monitor various activities
- Operates tape recordings, flight information computer, and office equipment
- Maintains and searches records and relays information to personnel in the field
- Composes and edits general correspondence
- Maintains log of daily operations
- Assists employees and the public with questions about the location and functions of the Tulsa International Airport and reliever airports
- Performs record and warrant checks on computer and uses OLETS to request information from law enforcement agencies
- Reports equipment malfunction problems to proper authorities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
