911 Emergency Dispatcher

Archuleta County•Pagosa Springs, CO

About The Position

Archuleta County is seeking Emergency Dispatchers Archuleta County offers an excellent benefit package, including health and dental coverage, county match retirement plan, paid holidays, paid vacation, sick leave, 457 pre-tax retirement plans, and $50,000 of life and AD&D insurance. JOB SUMMARY: Receives, maintains, and directs communications between the public and police, fire, medical, and utility departments; handles both emergent and non-emergent communications. Performs public service relations; Provides medical pre-arrival care instructions. Performs data entry and retrieval on multiple computer systems. Duties are performed with a considerable degree of initiative and independence.

Requirements

Any combination of experience and training that would likely provide the required knowledge and abilities may be qualifying.
Must be at least 18 years of age
Education - High School diploma or equivalent
CCIC/NCIC Certification - or the ability to become CCIC/NCIC operator certified within six months of hire.
Emergency Medical Dispatch certified within six months of hire.
CPR/First Aid Certification - or the ability to become certified within six months of hire.

Nice To Haves

One to three years of prior experience prefered.

Responsibilities

Answers incoming calls which include emergency calls for police, fire, rescue, and medical assistance, and utility and other non-emergent calls.
Obtains information necessary for dispatching personnel and equipment; studies geographical locations to dispatch nearest available unit; operates base radio to dispatch appropriate personnel on a timely basis.
Monitors and answers several radio frequencies for police and fire suppression services, and dispatches appropriate personnel.
Inputs, retrieves, and maintains information in automated computer information system.
Monitors, inputs, and retrieves information in the CCIC/NCIC (Colorado and National Crime Information Computer) System.
Processes and files all police reports; maintains history records; prepares, retrieves and maintains master name crime indexes; receives, photocopies, disseminates, maintains criminal justice records; maintains radio log and recording; communicates with various agencies via teletype using CCIC/NCIC computer systems, and direct communications via phone and in person with all other agencies.
Receives, directs and transmits all facsimile transactions.
Assists in investigations by performing computer searches of parties under investigation or connected with cases.
Transmits teletypes to other agencies.
Requests documents and information from other agencies.
Perform a variety of record keeping, filing and other general clerical work.