Emergency Dispatcher

University System of New Hampshire Portal•Durham, NH

About The Position

Under broad supervision of the Chief of Police or other designated supervisor, to be responsible for coordination of alarms and transmissions of all emergency services calls (fire, police, emergency, medical aids, public works, transportation, marine vessel fleet) processed through the Communications Center and/or other units, according to general procedures.

Requirements

Associate degree or equivalent combination of education and experience.
Excellent oral and written communication skills.
Ability to retain/communicate information and to perform duties during emergency conditions or under prolonged stress.
Knowledge of and ability to operate multi-frequency two-way radio equipment/consoles, specializes; computer software/hardware system for UNH / PIMS and Computer-Aided Dispatch ( CAD ) equipment.
Ability to be certified as a computer operator of the New Hampshire State Police On-Line Telecommunications System ( SPOTS ) and to requalify annually.
Ability to record, maintain and process computerized data of alarms and responses for emergency services agencies and other units.
No criminal record other than minor motor vehicle violations.
Keyboard skills with ability to operate other computer terminals and similar equipment.
Must successfully complete a background investigation, written/psychological examination, and may be required to be deputized by the authority having jurisdiction.
Previous appropriate experience in a Public Safety agency.
Familiarity with rules and regulations relating to equipment in use, including those of the Federal Communications Commission.

Responsibilities

Coordination of alarms and transmissions of all emergency services calls (fire, police, emergency, medical aids, public works, transportation, marine vessel fleet)

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