Airport Director I- Emergency Management
About The Position
Under the direction of the Assistant General Manager of Emergency Management, the Airport Director of Emergency Management directs, manages, supervises, and coordinates the programs and operations of the airport emergency management program. The position has broad responsibility for staffing, budgeting, operational support, and creating and attaining departmental goals and performance objectives. It is a high-level strategic and operations management position that manages a primary departmental function and recommends operating policies and procedures, subject to executive approval. The role manages a varied array of professionals and managers and is not a routine promotional level. The position works independently, attends regular meetings with senior management, and collaborates with managers and other directors. Direction is general and focuses on short- and long-term operating objectives. It plans and directs airport operations and emergency operations centers through subordinate managers and supervisors, supports emergency management training and regulatory compliance, and contributes to airport safety, service, and operational effectiveness. A bachelor's degree in Airport Management, Business Administration, or a closely related field and 5–7 years of senior airport/aviation operations management experience, or related experience at a domestic/large hub airport, are required. A master's degree and 8–10 years of relevant senior management experience are preferred; equivalent professional experience may be considered in place of the master's degree on an exception basis. Georgia Certified Emergency Manager certification is required within 12 months of employment; IAEM Certified Emergency Manager certification is preferred.
Requirements
- Bachelor’s degree in Airport Management, Business Administration, or a closely related field.
- 5–7 years of senior airport/aviation operations management experience or related experience at a domestic/large hub airport.
- Georgia Certified Emergency Manager certification within 12 months of employment.
- Thorough knowledge of airport and aviation operations, including risk management, security, safety, and fire protection.
- Comprehensive knowledge of regulatory management and thorough knowledge of emergency management practices and processes.
- Thorough knowledge of methods and practices for directing and supervising service personnel and operations.
- Skill in solving complex problems; excellent verbal and written communication; preparing clear and concise administrative and financial reports; and researching, analyzing, and evaluating service delivery methods, procedures, and techniques.
- Ability to lead a professional team using a management style that encourages staff participation; operate aircraft radio equipment and communicate clearly under pressure; plan, develop, and conduct training; and communicate effectively orally and in writing.
- Ability to establish and maintain effective working relationships with county officials, supervisors, employees, and the public.
- Ability to conduct detailed analytical evaluations and studies related to federal regulations and prepare reports and recommendations.
- Ability to write, review, and administer contracts for airport construction, repairs, and services.
Nice To Haves
- Master’s degree in Emergency and Disaster Management, Airport Management, Business Administration, or a closely related field; equivalent professional experience may substitute on an exception basis.
- 8–10 years of senior airport/aviation operations management experience or related experience at a domestic/large hub airport.
- IAEM Certified Emergency Manager (CEM).
Responsibilities
- Plan, organize, and direct the Airport Operations Center and the Airport Department Emergency Operations Center through subordinate managers and supervisors; review subordinate recommendations and actions and resolve issues involving groups and stakeholders.
- Establish departmental goals and evaluate the effectiveness of work processes, systems, and procedures; work with community representatives, City management, and staff to identify objectives, service needs, priorities, and potential solutions.
- Ensure efficient operations of all units in the Emergency Management bureau and achievement of performance metrics and quality services.
- Establish and maintain an emergency management training calendar providing training to internal Department of Aviation staff and airport stakeholders.
- Direct and participate in development and administration of the departmental budget; prepare reports and recommendations on budget and staffing needs, operating expenditures, capital outlays, construction programs, and adherence to planned costs.
- Provide attentive, understanding, responsive, fair, courteous, and respectful customer service and help maintain a positive customer service environment.
- Ensure airport compliance with U.S. federal regulations and interpret applicable laws, regulations, and policies.
- Identify and lead development of technologies, procedures, and regulations to improve safety, efficiency, and customer service.
- Review and analyze airport incidents and reporting processes and make recommendations.
- Promote safety through reviews of airport emergency planning, airport safety, customer service, and construction plans.
- Make decisions concerning requests from airport tenants and reviews of construction and maintenance projects to protect safety, efficiency, and customer service.
- Establish organizational strategy and policy within legislative or executive limitations.
- Collaborate with other entities to shape policies and provide guidance and mentoring to managers, supervisors, professionals, and team leaders.
- Prepare, review, and administer contracts for airport construction, repairs, and services.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
