Airline Customer Service Representative (GENERAL) at SFO Airport - $22.35 w Health / $24.70 wo

Hallmark Aviation Services • San Francisco, CA

11d • Onsite

About The Position

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at SFO (San Francisco International Airport). We cater to a distinctive clientele. Hallmark Aviation Services is the emerging force in "above-the-wing" airline passenger handling services. Hallmark Aviation Services has earned a reputation for providing first-rate services for some of the world’s leading airlines. We invite you to learn more about Hallmark and the ultimate service we provide to our clients… "peace of mind."

Requirements

• At least 18 years of age, high school graduate or G.E.D equivalent.
• Eligible to work in the United States
• English proficient, other languages are a plus.
• Computer savvy
• At least 18yrs old, with a High School Diploma or G.E.D.
• Valid US work Authorization
• Able to speak, read and write in English
• Flexible schedule to work weekends, holidays & overtime
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a fast-paced environment
• Able to reading & comprehend reference materials, instructions, policies & procedures

Nice To Haves

• other languages are a plus.

Responsibilities

• Learn behind-the-scene workings of an international airport.
• You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
• Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
• Enjoy the opportunity to professionally interact with high-profile passengers.
• Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
• Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,
• Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
• Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
• Translate, transcribe when possible
• Take care when handling company assets and be aware of costs associated with damage
• Complete accurate cash handling transactions, manifests, and labelling
• Operate machinery in accordance to operational policies and standards
• Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
• Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures

Benefits

• Excellent advancement opportunities
• Paid Training
• Dynamic Workplace
• Medical benefits
• Voluntary dental, vision, and a matching 401k plan
• Amazon Incentives and travel perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED