Airline Affairs Senior Commercial Administrator - Denver International Airport

City and County of Denver • Denver, CO

1d • $93,566 - $154,384 • Hybrid

About The Position

The City and County of Denver is seeking a Senior Airport Commercial Administrator to join their Airline Affairs team at Denver International Airport (DEN). This role involves leading a team to manage complex, large-scale airport revenue programs that require significant regulatory and technical expertise. The position is part of a hybrid workplace model, with three days per week reporting in person to DEN. The City and County of Denver offers competitive pay, generous benefits, and opportunities for professional growth within a diverse and inclusive environment.

Requirements

• Bachelor's Degree in Business Administration, Management, or a related field.
• Five (5) years of professional experience conducting complex analysis on a variety of issues as needed in retail, food and beverage, commercial property, car rental, parking and ground transportation businesses, airline affairs, or a related industry.
• One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
• A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.
• By position, may require a Colorado Class “R” Driver’s License by the completion of probation.
• Licenses and certifications must be kept current as a condition of employment.
• FBI criminal background check is required for all positions at Denver International Airport (DEN).
• Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment.
• By position, a pre-employment physical/drug test may be required.
• If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts.
• Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Nice To Haves

• Global aviation industry knowledge
• Experience developing and overseeing training programs
• Demonstrated ability to communicate effectively, build professional working relationships, and collaborate productively with a wide range of internal and external stakeholders
• Proven leadership capabilities, manage competing priorities, and oversee direct reports with diverse portfolios
• Experience or transferable skills related to property or lease management, including space inspections, monitoring lease compliance, coordinating billing activities, and administering contracts
• Ability to oversee the management of lease agreements throughout their lifecycle, including initiation, coordination of approvals, execution, enforcement of terms, and collaboration with internal and external stakeholders
• Proficiency with standard business tools such as Microsoft Office, Google Suite, Excel, and PropWorks or the ability to learn these systems

Responsibilities

• Ensures programs operate in compliance with departmental objectives, pertinent laws, rules, and regulations.
• Develops goals, documents performance, provides performance feedback, and formally evaluates the work of the employee, provides reward and recognition for proper and efficient performance.
• Assist staff to achieve performance standards and identifies opportunities for continual improvement to performance standards.
• Establishes, identifies, plans, and monitors major asset programs including financial achievement, forecasting, customer service, market share, profitability future business pace, selling and market strategy, maintenance, and progress to goals or metrics.
• Tracks industry trends related to program areas.
• Conducts analysis of complex financial and operational data, which may lead to controversial or unprecedented recommendations or outcomes.
• Prepares and presents these outcomes and recommendations to senior leadership and key stakeholders.
• Establishes and implements program objectives, develops and modifies work plans, sets priorities, develops and implements standards and policies and ensures the program operates in conformance with established standards and requirements, conduct needs assessment and program evaluation.
• Creates requests for proposals, negotiates and manages contracts, ensures satisfactory contract performance, critically reviews, and corrects work product of vendors and assigned staff.
• Administers financial operations within budget limits; develops new sources of revenue.
• Modifies and develops innovative programs as needed; resolves complex problems that span functional and administrative boundaries.
• Acts as a program spokesperson by building and supporting relationships with agencies and the community to recommend of changes and improve program decisions in controversial areas.
• Recommends the airport’s position on pertinent program issues and may be needed to supply expert testimony on federal, state, and local regulations, lawsuits, and settlements.
• Addresses programs where no established pattern or policy has been established, with significantly associated uncertainty on the proper course of action, and where the best course of action will not be known for extended periods.
• Designs and implements quality management standards for programs, determining the significance of collected data and needed corrective action; recommends remedial action.
• Establishes and implements new or updated policies and procedures for the program area.
• Oversees or coordinates work of experts in sophisticated, multi-disciplinary technical or regulatory areas and implements program approaches where criteria are unclear.
• Maintains relationships between the airport and internal and external stakeholders.
• Serves as the city representative with a variety of tenants, public, business, community organizations, elected or appointed officials, and other city entities.
• Fosters collaborative relationships to the benefit of the airport.
• Trains staff on new procedures, provide guidance and ability in the completion of their duties, and aid in increasing the knowledge base of those with whom they work.
• Presents effectively to small and large groups of people, ensuring clarity, inclusion, and understanding of concepts given.
• Acts as a business advisor to partner entities/businesses and works with them to develop an effective business strategy.
• Builds new contacts and creates a network within the specific industry of ability, take part in related associations, and cultivate relationships with other industry professionals outside of the City that feed business development or performance, both within and outside the organization.
• Finds and creates a business plan for new business development opportunities that are consistent with the organization’s vision and goals.
• Performs other related duties as assigned.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Senior