Airline Affairs Airport Commercial Administrator - Denver International Airport

City and County of Denver•Denver, CO

1d•Hybrid

About The Position

Denver International Airport (DEN) is seeking an Airport Commercial Administrator to join its Airline Affairs team. This role involves administering assigned airport revenue programs, ensuring compliance with airport objectives, relevant laws, rules, and regulations. The administrator will be responsible for scheduling and completing annual physical inspections of leased spaces, ensuring accurate billing, and establishing and implementing program objectives. This includes developing and modifying work plans, implementing standards, setting priorities, and ensuring programs operate in conformance with established standards and requirements, as well as conducting needs assessment and program evaluation. The position also focuses on identifying new revenue opportunities and cost reduction for existing programs, developing input for policies, and identifying internal and external stakeholders for program changes. The administrator will create and oversee committees, develop requests for proposals, negotiate and manage contracts, and ensure satisfactory contractor performance. Financial operations within budget limits, managing and negotiating tenant billing, and developing innovative programs are also key aspects. The role requires resolving complex cross-functional problems, acting as a program spokesperson, and recommending the airport’s position on pertinent business issues. Advanced skills are necessary to evaluate program areas, conduct program research, aid in developing and implementing best management practices, track program performance metrics, and design quality management standards. The administrator will also identify operational inefficiencies, coordinate with contractors, airlines, and other stakeholders on airport projects, and provide input for changes to airport policies and procedures for revenue program areas. Employees may be re-deployed to support core City functions during a city-wide emergency.

Requirements

Bachelor's Degree in Business Administration, Management, or a related field.
Three (3) years of professional experience conducting moderately complex analysis on a variety of issues as needed in retail, food and beverage, commercial property, car rental, parking and ground transportation businesses, airline affairs, or a related industry.
Requires a valid Driver's License at the time of application.
Licenses and certifications must be kept current as a condition of employment.
FBI criminal background check is required for all positions at Denver International Airport (DEN).
Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment.
By position, a pre-employment physical/drug test may be required.

Nice To Haves

Demonstrated ability to communicate effectively, build professional working relationships, and collaborate productively with a wide range of internal and external stakeholders.
Proven capability to work independently, manage competing priorities, and oversee a diverse portfolio.
Experience or transferable skills related to property or lease management, including space inspections, monitoring lease compliance, coordinating billing activities, and administering contracts without direct supervisory responsibilities.
Ability to manage lease agreements throughout their lifecycle, including initiation, coordination of approvals, execution, enforcement of terms, and collaboration with internal and external stakeholders.
Proficiency with standard business tools such as Microsoft Office, Google Sute, Excel, and PropWorks or the ability to learn these systems.

Responsibilities

Administers assigned airport revenue programs which need subject matter expertise.
Ensure programs operate in compliance with airport objectives, relevant laws, rules, and regulations.
Schedules, facilitates and completes physical annual inspections of assigned leased space which includes follow up and ensures billing is accurate.
Establishes and implements program objectives; develops and modifies work plans; implements standards; sets priorities; and ensures programs operate in conformance with established standards and requirements, conduct needs assessment and program evaluation.
Continuously looks for ways to create and enhance revenue sources.
Identifies new revenue opportunities and cost reduction opportunities for existing programs.
Develops input for policies and identifies stakeholders necessary for program changes, including internal and external groups.
Creates and oversees committees to explore these opportunities and identifies group goals and deliverables.
Creates requests for proposals, negotiates and manages contracts ensures satisfactory contractor performance, critically reviews, and corrects work product of vendors and assigned staff.
Administers financial operations within budget limits.
Manage, negotiate, and start billing for tenants.
Modifies and develops innovative programs as needed; resolves complex problems that cross-functional and administrative boundaries; acts as program spokesperson, building and supporting relationships with agencies and the community to improve program decisions in controversial areas.
Recommends the airport’s position on pertinent business issues.
Utilizes advanced skills to evaluate program areas; conducts program research and related work where technical expertise is necessary.
Aids in the development and implementation of best management practices and shows the market share of the program for the airport industry and strategically evaluates options for the best outcome.
Tracks program performance metrics and creates models and reports tracking trends and patterns.
Designs and implements quality management standards for programs, determining the technical significance of collected data and needed corrective action, and recommends remedial action.
Identifies operational inefficiencies and opportunities to improve service delivery to the traveling public and other customers.
Coordinates with contractors, airlines, and other internal and external stakeholders on airport projects affecting operations.
Identifies alternatives to ensure continuity of business during interruptions of services.
Provides input for changes to airport policies and procedures for revenue program areas.
Responsible for establishing and following standard operating procedures for program areas.
Performs other related duties as assigned.
Employees may be re-deployed to work in other capacities in their own agencies or in other City agencies to support core functions of the City during a City-wide emergency declared by the Mayor.