Aircraft Refueler/Line Service Technician

Robinson Aviation•East Haven, CT

6d•Onsite

About The Position

We're seeking entry-level or experienced candidates with a passion for the aviation industry and a commitment to delivering exceptional customer service. As a Line Service Technician (LST), you'll play a vital role in ensuring smooth general aviation and airline operations while fostering an outstanding experience for our customers. This position requires availability for any/all shifts assigned and can include days/nights, weekends, overtime, holidays, and on-call as required. You'll be part of a professional team that takes care of clients, large and small, and powers the aviation stream at the Tweed-New Haven Airport.

Requirements

Be at least 18 years of age
Authorized to work in the United States of America
Valid driver's license in the State of Connecticut with no previous suspensions
Pass a pre-employment drug screen, background check, and be capable of being issued and maintaining a SIDA airport security badge.
High school diploma or equivalent
Be physically capable of performing job duties, including walking, climbing, bending, kneeling, and the ability to lift up to 50 pounds without assistance.
Flexible work scheduling, including regular and reliable in-person attendance for all scheduled shifts.
Be able to communicate in English with others via telephone, radio, and in writing.
Ability to prioritize multiple tasks and accomplish them effectively.
Proactively prepare for arrivals and departures, and act as a team player in accomplishing an ever-changing list of job tasks.
Ability to complete all required training programs.

Nice To Haves

Prior aviation-specific experience, including customer service, fueling, or towing

Responsibilities

Being responsible for FBO operations, including aircraft marshaling, refueling, towing, fuel handling and quality control, luggage handling, and operation of a variety of aviation ground service equipment.
Maintain safe and secure ramp operations.
Provide courteous and professional service to crew and customers at all times.
Service aircraft as requested by crew and customers, including fueling, de-icing, lavatory, ground power, and potable water services.
Understand, participate in, and excel in periods of initial, on-the-job, and recurrent training as required.
Ensure the accuracy of reports and documents related to time worked, quality control, and other activities performed as part of the role of Line Service Technician.
Other duties as assigned.