Aircraft Refueler/Line Service Technician
About The Position
The Line Service Technician (LST) supports general aviation and airline operations at Tweed-New Haven Airport by providing safe, effective aircraft and customer services. The role involves FBO operations, aircraft marshaling, refueling, towing, fuel handling and quality control, luggage handling, and operating aviation ground service equipment. Technicians maintain safe and secure ramp operations and provide courteous, professional service to crews and customers. The position includes servicing aircraft as requested, including fueling, de-icing, lavatory, ground power, and potable water services. LSTs participate in initial, on-the-job, and recurrent training and ensure accurate records of time worked, quality control, and other work activities. Uniform standards are enforced. Benefits begin after a probationary period.
Requirements
- Be at least 18 years of age.
- Be authorized to work in the United States.
- Have a valid Connecticut driver's license with no previous suspensions.
- Pass a pre-employment drug screen and background check, and be capable of obtaining and maintaining a SIDA airport security badge.
- Have a high school diploma or equivalent.
- Be physically capable of walking, climbing, bending, kneeling, and lifting up to 50 pounds without assistance.
- Maintain flexible scheduling and reliable in-person attendance for all scheduled shifts.
- Be able to communicate in English by telephone, radio, and in writing.
- Be able to prioritize and effectively complete multiple tasks.
- Be able to complete all required training programs.
Nice To Haves
- Prior aviation-specific experience, including customer service, fueling, or towing.
Responsibilities
- Support FBO operations, including aircraft marshaling, refueling, towing, fuel handling and quality control, luggage handling, and operation of aviation ground service equipment.
- Maintain safe and secure ramp operations.
- Provide courteous and professional service to crews and customers.
- Service aircraft as requested, including fueling, de-icing, lavatory, ground power, and potable water services.
- Participate in and complete initial, on-the-job, and recurrent training as required.
- Ensure accurate reports and documents related to time worked, quality control, and other job activities.
- Prepare proactively for aircraft arrivals and departures and work as part of a team on changing task requirements.
- Perform other duties as assigned.
Benefits
- Company-sponsored medical, dental, and vision coverage.
- Retirement Savings Plan with 401(k) company match.
- Monthly monetary fuel commissions based on fuel sales.
- Paid time off accrual.
- 40 hours of floating holiday pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
