Aircraft Detailer Supervisor - SWF Airport

Prime Appearance•Town of New Windsor, NY
•$22 - $25•Onsite

About The Position

The Aircraft Detailer Supervisor oversees the cleaning and maintenance of aircraft exteriors and interiors, ensuring work meets high standards and complies with aviation safety regulations. The supervisor manages and assigns work to a team of detailers, conducts quality-control inspections, and ensures that polishing, washing, and interior cleaning are efficient and meet airline or client expectations. The role also includes training staff, maintaining equipment, and coordinating with other departments to support seamless operations. This is a full-time position at SWF Airport, scheduled from 3:00 PM to 11:30 PM, with alternating weekends off. The listed wage is $22–$25 per hour. Team members may need to be flexible to work various shifts, including nights, weekends, and holidays, because airline operations run 24/7.

Requirements

  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment.
  • Must hold a valid driver's license.
  • Experience in aircraft or vehicle detailing.
  • One year of customer service experience.
  • Ability to read, write, speak, and understand English, including written documents.
  • Ability to access and interpret printed and electronic information using devices such as iPads, tablets, computers, and mobile devices.
  • Ability to communicate effectively with colleagues and clients in person and electronically.
  • Must pass a background check and drug screen.
  • Must be eligible to acquire required credentials and clearances, as applicable, including FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
  • Must be flexible to work various shifts, including nights, weekends, and holidays.

Responsibilities

  • Supervise detailing operations to ensure efficiency and compliance with federal, state, and local laws and regulations, as well as TSA, Customs, and security requirements.
  • Ensure the safety and security of detailing operations and follow industry standards and best practices.
  • Direct and coach station operations, support positive operational change, and promote adherence to company policies and procedures.
  • Provide excellent customer service.
  • Ensure aircraft are detailed properly and on time.
  • Maintain strong attention to detail and demonstrate respect for the team and a commitment to safety.
  • Perform additional duties as assigned by management.
  • Manage and assign work to detailers, conduct quality-control inspections, train staff, maintain equipment, and coordinate with other departments.

Benefits

  • 401(k) with matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Growth opportunities
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