Aircraft Detailer Supervisor - IAD Airport

Prime Appearance

8d•Onsite

About The Position

The Aircraft Detailer Supervisor supervises the cleaning and maintenance of aircraft exteriors and interiors, ensuring that all tasks are performed to high standards and in compliance with aviation safety regulations. Responsibilities include managing a team of detailers, assigning tasks, conducting quality control inspections, and ensuring that the detailing process, including polishing, washing, and interior cleaning, is efficient and meets airline or client expectations. The Supervisor is also responsible for training staff, maintaining equipment, and coordinating with other departments to ensure seamless operations.

Requirements

18 years of age or older.
Eligible to work in the United States.
Valid state driver’s license with a verifiable safe vehicle operating record.
Experience in aircraft or vehicle detailing.
One year of customer service experience.
Must have a valid state-issued driver’s license with an acceptable driving record.
Ability to read, write, speak, and understand the English language, including documents.
Ability to access and interpret information in print and electronically, including the use of electronic devices such as iPads, tablets, computers, and mobile devices.
Effectively communicate with colleagues and clients, both in-person and through electronic means.
Pass a background check and drug screen.
Eligibility to acquire needed credentials and clearances, including FAA, TSA, Port Authority, U.S. Customs, and U.S. Postal, as applicable.
Airlines operate 24/7, so team members must be flexible to work various shifts including nights, weekends, and holidays.
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Responsibilities

Supervise detailing operations to ensure efficiency and compliance with all federal, state, and local regulations and laws as well as TSA, Customs, and Security regulations.
Ensure the safety and security of detailing operations, adhering to the highest industry standards and best practices.
Direct and coach activities of station operations while affecting positive change within the operation and promoting adherence to company policies and procedures.
Provide excellent customer service.
Ensure proper and timely detailing of aircraft.
Maintain strong attention to detail.
Bring energy and enthusiasm each day, demonstrate respect for the team, and maintain the highest regard for safety.
Perform any additional duties as assigned by management.