Air Traffic Control Specialist (Staff Support Specialist - MSS1)

Federal Aviation Administration • Augusta, GA

11d

About The Position

Serves as a Staff Support Specialist (MSS-I) at a terminal facility, providing tactical, strategic, and administrative support across program areas that may include training, quality control and assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management, and other locally identified specialties. The role requires comprehensive knowledge of air traffic control and familiarity with the components of the National Airspace System, along with the ability to apply that knowledge to analysis, evaluation, and development of methods, studies, approaches, and procedures. The specialist must understand agency-wide programs and facility goals and objectives and communicate clearly to different audiences. Hardware or software experience is desirable but not required. Some travel is required.

At the assigned facility or duty location, the specialist maintains or improves operational materials and resources; communicates within and between facilities and across lines of business and industry; recommends projects and studies in view of available resources and facility goals; applies expertise to projects, studies, and reports; evaluates equipment, facilities, and procedures; conducts investigations and evaluations and briefs facility personnel; and develops ways to improve customer service and support quality. The specialist collaborates with other facilities and Staff Support Specialists and may perform duties outside the facility consistent with grade and experience.

Depending on facility structure, the position reports to an assigned MSS-2, MSS-3, or MSS-4, who provides administrative direction for assignments within broadly defined missions or specialty areas. The incumbent independently plans, designs, and completes assignments. Work products are technically authoritative and normally accepted without change; performance is evaluated by results and effectiveness in assigned program areas.

Requirements

• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Must submit an SF-50.
• Must meet one of the following specialized-experience paths: at least 1 year (52 weeks) in an FAA 2152 FV-J/FG-14 or above regional or headquarters position; at least 1 year (52 weeks) facility-rated or area-certified at an ATS facility; or at least 1 year (52 weeks) in an MSS position at an ATS facility.
• Qualifications must be met by the announcement closing date.
• Resume must include detailed information supporting qualifications and responses to the job questionnaire.
• Selection and placement are contingent on waiver or completion of satisfactory security requirements.

Nice To Haves

• Hardware or software experience is desirable but not required.

Responsibilities

• Maintain or improve operational materials and resources within assigned specialty areas.
• Communicate within and between facilities and with various lines of business and industry.
• Recommend projects and studies, considering available resources and facility goals and objectives.
• Apply expertise to complete projects, studies, and facility reports.
• Analyze and evaluate the effectiveness of equipment, facilities, and procedures.
• Conduct investigations and evaluations and brief facility personnel.
• Develop methods to improve customer service and the quality of support provided.
• Collaborate with other facilities and consult with and provide feedback to Staff Support Specialists regardless of duty location.
• Perform duties outside the facility as appropriate to grade and experience.
• Independently plan, design, and complete work assignments.

Benefits

• Federal employees and their families have access to a comprehensive benefits package. Specific benefits depend on position type; contact the hiring agency for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed