Air Med Telecommunicator - Critical Care Transport

UNC Health•Chapel Hill, NC

8d•Onsite

About The Position

The Air Med Telecommunicator monitors a network of radios, telephones, scanners, and weather radar to facilitate activation of Carolina Air Care, a transport system for critically ill and injured patients. The communications center receives transport requests, dispatches the appropriate service, and monitors transports from beginning to completion. Work is performed in accordance with FCC regulations and UNC Health Care System policies and procedures. The position is onsite in Chapel Hill, North Carolina, with a variable work schedule and 36 standard hours per week.

Requirements

High school diploma or GED; a higher-level degree may satisfy this requirement.
One year of experience in radio communications or dispatch.

Responsibilities

Coordinate transport activity by notifying the transport team, checking weather, verifying locations and security, confirming patient information, and facilitating communication between the hospital and flight crew.
Maintain aircraft and vehicle position reports; monitor helicopters during takeoff and landing and document aircraft position throughout flights.
Ensure communication center equipment is in working order.
Facilitate communication among the transport team, medical control officer, and referring and receiving physicians.
Maintain mission records, enter transport and patient data, maintain flight log data, and complete transport request forms and billing invoices.
Monitor radios, telephones, and weather radios; receive air and ground transport requests for critically ill or injured patients and communicate requests to the appropriate medical, flight, ground, or other teams.
Serve as a resource concerning the availability of aircraft and affiliated aircraft.