Air Import Operations Specialist

D.B. Group • Dayton, NJ

13h

About The Position

By joining our team in Dayton (New Jersey), you will have the opportunity to
apply your skills in air import operations, supporting our global logistics
activities and making a direct impact on the smooth execution and growth of our
international shipments and clients.

As a Air Import Operations Specialist, you will:

Requirements

• 2–3 years of experience in air import operations (freight forwarding preferred)
• Strong knowledge of air freight processes, documentation, and airline procedures
• Excellent organizational and time management skills, with the ability to meet tight deadlines
• High attention to detail and problem-solving mindset
• Strong communication skills and customer-focused approach
• Fluent in English (written and spoken)
• Flexibility to work occasional weekends when required

Nice To Haves

• Experience with CargoWise or similar systems is a plus

Responsibilities

• Manage the full lifecycle of air import shipments into the USA, ensuring a smooth and efficient process
• Coordinate with overseas agents, airlines, customs brokers, and trucking companies
• Review and follow client SOPs for document handling, notifications, and billing
• Monitor shipment status, ETAs, and proactively manage delays or exceptions
• Ensure all shipping documentation is accurate and compliant with customs requirements
• Liaise with US customs brokers to guarantee timely clearance and avoid penalties
• Provide regular updates to clients, including tracking details and shipment milestones
• Handle arrival notices, delivery coordination, and final mile execution
• Manage client portals and reporting (including weekly updates when required)
• Support billing activities, ensuring timely and accurate invoicing
• Maintain accurate records in internal systems (e.g., CargoWise)

Benefits

• Flexible Work: We believe in work-life balance and offer flexible working arrangements depending on the role and operational context.
• Training & Development: We invest in our talents through targeted programs, supporting both technical and soft skills growth.
• Performance Rewards: We recognize effort and achievement through bonuses and incentive programs.
• Welfare & Well-being: We provide a welfare plan along with initiatives and partnerships designed to support personal and professional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed